Intergence Company Profile

Background

Company Overview

Intergence is a UK-based IT services provider specializing in consulting, cloud solutions, and cybersecurity. Founded in 2003 and headquartered in Cambridge, the company offers a range of professional services to businesses, including technology consulting, digital transformation, business analytics, and IoT. Intergence's cloud and infrastructure services encompass cloud transformation, public cloud platforms, cloud migration, and cloud compliance. Additionally, the company provides managed services such as security, desktop support, network management, and telephony. Their proprietary Stratiam platform delivers real-time visibility and analytics across a client's entire IT estate. With years of industry experience, Intergence takes a collaborative, business-first approach to enable digital change and growth for its clients.

Mission and Vision

Intergence is committed to delivering clarity and control over complex digital environments through expert IT consultancy, robust managed services, and innovative platforms like ServiceVIEW 360°, powered by their Stratiam™ platform. The company aims to simplify technology change, reduce risk, and provide insights that enable smarter business decisions, ensuring IT infrastructure serves as a powerful enabler of strategic growth and assured performance.

Industry Significance

Intergence has established itself as a significant player in the IT services industry by offering tailored solutions that address the unique challenges of various sectors, including public sector, charity, education, membership organizations, financial services, manufacturing, legal, and retail. Their expertise in digital transformation and managed services positions them as a trusted partner for businesses seeking to navigate the complexities of modern IT landscapes.

Key Strategic Focus

Core Objectives

Intergence focuses on delivering customer-centric digital transformation, enhancing operational efficiency, and driving business growth through innovative IT solutions. Their strategic objectives include:

• Providing expert consultancy to streamline operations and unlock the power of innovative technologies.

• Offering managed IT services that ensure proactive issue resolution and threat neutralization.

• Implementing cyber resilience strategies to guarantee business continuity and protect reputations.

• Delivering infrastructure services that create intelligent, secure, and highly optimized networks.

• Empowering businesses with cloud services across hybrid cloud landscapes.

• Enhancing customer experience through managed contact center solutions.

• Providing desktop and collaboration services to ensure workforce productivity.

• Utilizing data and AI platforms to transform raw data into strategic assets.

Areas of Specialization

Intergence specializes in several key areas:

• Consulting & Managed Services: Offering expert guidance and comprehensive IT managed services to ensure smooth and secure business operations.

• Cyber Resilience: Implementing strategies that go beyond prevention to guarantee rapid recovery and maintain critical operations.

• Infrastructure Services: Providing managed networks, data center networking, and cloud network connectivity solutions.

• Cloud Services: Delivering optimized and secure solutions leveraging platforms like Microsoft Azure, AWS, and Google Cloud.

• Contact Center as a Service (CCaaS): Offering cloud-native contact center solutions with intelligent omnichannel routing and AI-powered automation.

• Desktop & Collaboration: Ensuring workforce productivity through seamless access to applications and real-time collaboration tools.

• Data & AI: Utilizing the Stratiam platform to provide comprehensive understanding of service performance and strategic data exploitation.

Key Technologies Utilized

Intergence leverages a range of advanced technologies to deliver its services:

• Stratiam Platform: A proprietary data and AI platform that transforms raw data into strategic assets, providing unparalleled visibility and insight.

• ServiceVIEW 360° Portal: Powered by Stratiam™, this portal offers real-time monitoring and analytics across the entire IT estate.

• AIOps and ServiceNow: Utilized for intelligent monitoring, automation, and orchestration of IT environments.

• SD-WAN and SASE Solutions: Employed to create intelligent, secure, and highly optimized networks.

• Cloud Platforms: Expertise in Microsoft Azure, AWS, and Google Cloud Platform for delivering cloud services.

Primary Markets Targeted

Intergence serves a diverse range of industries, including:

• Public Sector: Assisting local councils in streamlining operations and enhancing citizen services.

• Charity Sector: Empowering non-profits to leverage technology for operational efficiency and supporter engagement.

• Education: Providing IT solutions to educational institutions for improved teaching and learning experiences.

• Membership Organizations: Helping organizations enhance member engagement and deliver personalized services.

• Financial Services: Modernizing operations and ensuring regulatory compliance for banks and investment firms.

• Manufacturing: Ensuring IT reliability and security for manufacturing operations.

• Legal: Optimizing processes and boosting productivity for legal firms.

• Retail: Driving revenue and customer loyalty through data-powered strategies.

Financials and Funding

Funding History

Intergence has secured funding to support its growth and development:

• Early Stage Venture Capital: In August 2011, the company completed an early-stage VC funding round.

• Debt Financing: In November 2015, Intergence secured $305,000 in debt financing.

Intended Utilization of Capital

The funds raised have been utilized to:

• Develop and enhance proprietary platforms like Stratiam.

• Expand service offerings across various industries.

• Invest in partnerships with leading technology providers.

• Achieve industry certifications and accreditations.

Technological Platform and Innovation

Proprietary Technologies

Intergence's technological innovation is exemplified by its proprietary platforms:

• Stratiam Platform: A data and AI platform that transforms raw data into strategic assets, providing comprehensive understanding of service performance.

• ServiceVIEW 360° Portal: Powered by Stratiam™, this portal offers real-time monitoring and analytics across the entire IT estate.

Significant Scientific Methods

The company employs advanced methodologies to enhance service delivery:

• AIOps: Utilized for intelligent monitoring, automation, and orchestration of IT environments.

• Machine Learning Algorithms: Applied within the Stratiam platform to analyze data and provide actionable insights.

Leadership Team

Key Executive Profiles

• Peter Job: Founder and CEO of Intergence.

Competitor Profile

Market Insights and Dynamics

The IT services industry is characterized by rapid technological advancements and increasing demand for digital transformation solutions. Businesses across sectors are seeking partners to navigate complex IT landscapes, enhance operational efficiency, and drive growth through innovative technologies.

Competitor Analysis

Intergence operates in a competitive market with several key players offering similar services:

• Epicore Biosystems: Specializes in biosensor technology with an estimated annual revenue of $3.8 million and 34 employees.

• Mobas Group: A marketing and branding agency with an estimated annual revenue of $6.8 million and 34 employees.

• Modern Business: Provides business solutions with an estimated annual revenue of $3.8 million and 34 employees.

• Aqdot: Focuses on chemistry-based solutions with an estimated annual revenue of $3.8 million and 34 employees.

• Cumulus: Offers cloud-based services with an estimated annual revenue of $3.9 million and 34 employees.

Strategic Collaborations and Partnerships

Significant Collaborations

Intergence has established partnerships with industry-leading technology providers to enhance its service offerings:

• Fortinet: A global cybersecurity company providing comprehensive security solutions.

• Sophos: A cybersecurity firm offering advanced protection against cyber threats.

• AWS: Amazon Web Services, a leading cloud service provider.

• Microsoft Cloud Services: Offering solutions like Microsoft 365 and Azure Virtual Desktop.