Market Research Report on InTouchLink

Company Overview

• Name: InTouchLink

• Mission: InTouchLink was founded with the goal of fostering connections among senior living communities by addressing gaps, inefficiencies, and silos within these communities. The mission centers on creating connected living environments that enhance productivity and wellbeing for seniors, their families, and community staff.

• Founded: 2007

• Headquarters:

• 121 Leonard Street, Lakewood, New Jersey, 08701, USA

• 22 St. Clair Avenue E, Suite 1501, Toronto, Ontario, M4T 2S3, Canada

• Number of Employees: No information is available.

• Revenue: No information is available.

• Known For: InTouchLink is renowned as the #1 hospitality solution for senior living, offering a holistic cloud-based platform designed to enhance the connection between residents, staff, and families in senior living communities.

Products

InTouchLink offers a comprehensive suite of products tailored for senior living communities:

1. Activity Calendar

• Description: Simple to use and customizable, this feature helps staff manage and display activity schedules efficiently.

• Key Features: Customizable templates, time-saving management tools.

2. Activity Tracker

• Description: Monitors resident activities, providing insights into popular activities.

• Key Features: Popular activity tracking, activity management insights.

3. Online Community Portal

• Description: Allows residents and families to connect with their community from any device.

• Key Features: Service requests, transportation and amenity bookings, real-time updates, centralized communication.

4. Community TV

• Description: Broadcasts events, announcements, photos, videos, and more.

• Key Features: Efficient broadcasting of varied content.

5. aTouchAway Video Calling

• Description: A secure video calling platform for residents and their circle of care.

• Key Features: Secure, private messaging, group chats, and video conferencing.

6. Community Message Broadcasting

• Description: Cloud-based system for sending messages to residents and staff.

• Key Features: Multi-device message distribution.

7. Menu Management

• Description: Manages and edits menus across locations.

• Key Features: Consistency and time-saving on design and printing.

8. Meal Tracker

• Description: Tracks resident meal attendance and nutrition.

• Key Features: Nutrition analytics for optimal wellness.

9. Newsletter & Flyers

• Description: Creates consistent newsletters for residents, staff, and families.

• Key Features: Easy design and distribution.

10. Online Learning Center

• Description: Facilitates staff training and policy documentation.

• Key Features: Custom courses, centralized documents and certificates.

11. Amazon Alexa Integration

• Description: Integrates with Alexa for voice-activated information access.

• Key Features: Easy access via smart voice technology.

Recent Developments

• Recent Developments:

• Since 2007, InTouchLink’s platform continues to enhance productivity and improve life for senior living operators, community residents, and family members.

• New partnerships that expand the use and functionality of the platform with third-party integrations like Amazon Alexa, Google, and others.

• New Products Launched: No information is available.

• New Features Added to Existing Products: No specific information available.

• New Partnerships:

• Integration of platforms like Spiro100 for fitness classes and One Day University for educational talks.

• Partnership with Amazon Alexa for enhanced voice interaction capabilities.

This report compiles the available information on InTouchLink from the data provided, focusing on their market offering and developments within the senior living technology sector.