INVESTBANK – Jordan: Comprehensive Company Profile

Background

Overview

Established in 1982, INVESTBANK, formerly known as Jordan Investment & Finance Bank, has evolved into a leading financial institution in Jordan. The bank offers a comprehensive suite of banking services, including personal and corporate banking, wealth management, and investment solutions. With a focus on innovation and customer-centric services, INVESTBANK has significantly contributed to the development of Jordan's financial sector.

Mission and Vision

INVESTBANK's mission is to provide innovative and personalized banking solutions that meet the diverse needs of its clients. The bank envisions being a catalyst for economic growth and development in Jordan by offering tailored financial services that empower individuals and businesses.

Primary Area of Focus

The bank specializes in delivering a wide range of financial services, including:

• Personal Banking: Current and savings accounts, personal loans, mortgages, and credit cards.

• Corporate Banking: Overdraft accounts, loans, trade finance, and cash management solutions.

• Wealth Management: Investment advisory, portfolio management, and financial planning services.

• Investment Services: Brokerage, financial leasing, and factoring services.

Industry Significance

As a prominent player in Jordan's banking sector, INVESTBANK has been instrumental in introducing innovative financial products and services. The bank's commitment to technological advancement and customer service excellence has set benchmarks in the industry. Its strategic initiatives have contributed to the modernization and diversification of Jordan's financial services landscape.

Key Strategic Focus

Core Objectives

• Innovation: Continuously developing and offering innovative financial products and services.

• Customer-Centricity: Enhancing customer experience through personalized banking solutions.

• Operational Efficiency: Streamlining operations to improve service delivery and reduce costs.

• Market Expansion: Strengthening market presence and exploring new business opportunities.

Specific Areas of Specialization

• Digital Banking: Implementing advanced digital platforms for seamless banking experiences.

• Trade Finance: Providing comprehensive solutions to facilitate international trade.

• SME Financing: Offering tailored financial products to support small and medium-sized enterprises.

Key Technologies Utilized

• Digital Platforms: Online and mobile banking applications for enhanced customer engagement.

• Data Analytics: Utilizing data-driven insights to inform decision-making and personalize services.

• Payment Solutions: Implementing secure and efficient payment processing systems.

Primary Markets or Conditions Targeted

• Retail Banking: Serving individual customers with a range of financial products.

• Corporate Banking: Catering to the financial needs of businesses, including SMEs and large corporations.

• Trade Finance: Facilitating international trade transactions for importers and exporters.

Financials and Funding

Funding History

INVESTBANK has undergone several capital increases to support its growth and expansion initiatives. The most recent increase occurred in 2024, raising the bank's authorized, subscribed, and paid-in capital to JD 125 million.

Total Funds Raised

The bank's capital has grown from JD 6 million at its inception in 1982 to JD 125 million in 2024, reflecting its robust financial performance and investor confidence.

Notable Investors

As a publicly listed company on the Amman Stock Exchange, INVESTBANK's shareholders include a diverse group of institutional and individual investors. The bank has maintained a strong relationship with its investors, ensuring transparency and consistent communication.

Intended Utilization of Capital

The raised capital has been allocated towards:

• Expansion of Services: Developing new financial products and services to meet market demands.

• Technological Upgrades: Investing in digital platforms and infrastructure to enhance operational efficiency.

• Market Expansion: Strengthening the bank's presence in existing markets and exploring new opportunities.

Pipeline Development

Key Pipeline Candidates

INVESTBANK has been involved in several strategic initiatives, including:

• Merger with Bank al Etihad: In May 2025, the bank announced a strategic merger with Bank al Etihad, aiming to create a more resilient and competitive financial institution in Jordan.

• Trade Financing Facility: In March 2025, INVESTBANK secured a $10 million credit line from the Arab Fund for Economic and Social Development to support trade operations and contribute to Jordan's private sector growth.

Stages of Clinical Trials or Product Development

As a financial institution, INVESTBANK does not engage in clinical trials or product development in the traditional sense. However, it continually develops and refines financial products and services to meet customer needs.

Target Conditions

The bank's strategic initiatives target:

• Market Consolidation: Strengthening its position in the Jordanian banking sector through mergers and partnerships.

• Trade Facilitation: Enhancing support for international trade to boost economic growth.

Relevant Timelines for Anticipated Milestones

• Merger Completion: The merger with Bank al Etihad is subject to regulatory approvals and is expected to be completed in the latter half of 2025.

• Trade Financing Utilization: The $10 million credit line is intended to be utilized over the next few years to support trade operations.

Technological Platform and Innovation

Proprietary Technologies

INVESTBANK has developed and implemented several proprietary technologies, including:

• Digital Banking Platforms: User-friendly online and mobile banking applications.

• Payment Processing Systems: Secure and efficient systems for handling various payment methods.

Significant Scientific Methods

The bank employs data analytics and machine learning algorithms to:

• Risk Assessment: Evaluate creditworthiness and manage financial risks.

• Customer Insights: Understand customer behavior and preferences to tailor services.

AI-Driven Capabilities

INVESTBANK leverages artificial intelligence to:

• Fraud Detection: Identify and prevent fraudulent activities in real-time.

• Customer Support: Utilize chatbots and virtual assistants to provide 24/7 customer service.

Leadership Team

Key Executive Profiles

• Muntaser Dawwas – Chief Executive Officer (CEO): With extensive experience in the banking sector, Mr. Dawwas has been instrumental in driving INVESTBANK's strategic initiatives and growth. He led the merger negotiations with Bank al Etihad and secured strategic partnerships to enhance the bank's financial position.

• Fahmi Abu Khadra – Chairman: Mr. Abu Khadra has provided visionary leadership, guiding the bank through significant milestones and ensuring its alignment with market dynamics. He oversaw the bank's expansion strategies and played a pivotal role in capital increases to support growth initiatives.

Recent Leadership Changes

In May 2025, the Boards of Directors of Bank al Etihad and INVESTBANK approved a strategic merger, with Mr. Muntaser Dawwas slated to assume the role of CEO of the merged entity, pending regulatory approvals.

Competitor Profile

Market Insights and Dynamics

Jordan's banking sector features a competitive landscape with a blend of local and international banks, all striving to enhance customer-centric services amid increasing digitalization.

Competitor Analysis

• Arab Bank: A leading bank in the region with a strong presence in Jordan, offering comprehensive banking services.

• Jordan Ahli Bank: Provides a wide range of financial products and has a significant market share in Jordan.

• Arab Jordan Investment Bank (AJIB): Specializes in investment banking and holds a notable market presence.

Strategic Collaborations and Partnerships

INVESTBANK has engaged in several strategic collaborations, including:

• Merger with Bank al Etihad: Aiming to create a more resilient and competitive financial institution in Jordan.

• Trade Financing Facility with Arab Fund: Securing a $10 million credit line to support trade operations and contribute to Jordan's private sector development.