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Isg (Information Services Group)

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ISG Company Research Report



Company Overview



Name: ISG (Information Services Group)

Mission: To help organizations harness the potential of a rich and varied provider ecosystem to achieve operational excellence and faster growth.

Founded: 2006

Founder: No information is available

Key People:
  • Michael P. Connors (Chairman and Chief Executive Officer)

  • John Boccuzzi, Jr. (President, ISG Research)

  • Lois Coatney (Partner and President, EMEA Sales & Consulting)

  • Todd Dreger (Partner and President, ISG GovernX®)

  • Paul Gottsegen (Partner and President, ISG Client Experience)

  • Steve Hall (President, ISG EMEA, and Chief AI Officer)

  • Prashant Kelker (Chief Strategy Officer and Partner, Americas Consulting)


Headquarters: Stamford, Connecticut

Number of Employees: Approximately 1,600 professionals

Revenue: No information is available

Known For: ISG is known for its expertise in digital transformation services, including advisory and research services, benchmarking, automation, and sourcing services.

Products



ISG GovernX®


Description:
  • A SaaS platform for supplier and contract management. It leverages ISG’s extensive data on market price intelligence and contract management experience.


Key Features:
  • Real-time monitoring

  • Advanced analytics and automation

  • Centralized supplier and contract lifecycle management

  • Enhanced risk management


ISG Inform™


Description:
  • An IT benchmarking solution that evaluates cost, quality, and productivity metrics across the IT landscape for performance optimization and digital transformation.


Key Features:
  • IT performance optimization

  • Budget baselining

  • Mergers, acquisitions, and divestitures support

  • Real-time analytics


ISG ProBenchmark®


Description:
  • A real-time benchmarking platform for IT, BPO, and network services with extensive industry transaction data.


Key Features:
  • Cost-monitoring dashboard

  • Market price intelligence

  • Continuous contract price competitiveness monitoring


ISG Executive Insights™


Description:
  • A data analytics platform that integrates supplier performance, risk, and financial data to optimize procurement and vendor management.


Key Features:
  • Supplier performance scorecards

  • Customized dashboards

  • Integration with business applications

  • Risk and compliance analytics


ISG Provider Lens™


Description:
  • Research reports and data comparing IT service providers across various capabilities and regions designed to help enterprises make informed sourcing decisions.


Key Features:
  • Service provider evaluations

  • Market trend analysis

  • Comprehensive provider comparison


ISG Training as a Service™ (TaaS)


Description:
  • End-to-end outsourced learning and development solutions designed to keep pace with the evolving skills and technology landscape.


Key Features:
  • Employee and digital skill onboarding

  • On-demand learning platforms

  • Enhanced customer onboarding capabilities

  • Scalability and speed in workforce training


Recent Developments



  • New Markets and Trends: ISG has been addressing the emerging trends in AI and generative AI, helping clients incorporate AI models for content generation and analytics.

  • Partnership and Ecosystem Expansion: Collaboration with top cloud providers such as Google Cloud and Microsoft to enhance offerings in cloud transformation and digital services.

  • Enhanced Digital Services: Introduction of ISG Tango™, the next-gen sourcing platform, improving market transaction speed and efficiency through automation and real-time analytics.

  • Expanded Research Areas: Launch of new research initiatives on topics including cybersecurity, sustainability, and future of work services through ISG Provider Lens™.

  • Corporate Social Responsibility: ISG's Go Green initiative, in which employees participate in sustainable actions such as tree planting.

  • Cultural & Inclusion Initiatives: Strengthening organizational culture through programs like Inclusion, Diversity, Equity & Awareness (IDEA) and ISG Women in Digital.


This report compiles all the relevant information from ISG's service portfolio, key business initiatives, and recent developments, highlighting the company's leadership within the digital transformation landscape.