iTherapyDocs Company Profile

Background

iTherapyDocs is a cloud-based platform designed to streamline documentation, billing, and compliance processes for organizations serving individuals with intellectual and developmental disabilities (I/DD). Founded in 2015 by Lisa Sisneros Brow, a seasoned Speech-Language Pathologist with over 30 years of experience, the company aims to simplify administrative tasks, allowing agencies to focus on delivering exceptional care.

Key Strategic Focus

iTherapyDocs specializes in providing automated and scalable solutions tailored to the unique needs of I/DD service providers. The platform offers features such as:

Efficient Billing: Automates billing processes, reduces errors, and improves cash flow by enabling organizations to bill as frequently as needed.

Unified Digital Documentation: A HIPAA-compliant, cloud-based system accessible on any device, facilitating seamless documentation and collaboration.

Real-Time Reporting: Provides comprehensive insights into budgets, progress, healthcare events, and more, supporting informed decision-making.

Collaborative Care Planning: Enhances coordination among interdisciplinary team members by sharing care plans and critical client information.

Financials and Funding

As of 2024, iTherapyDocs reported a revenue of $234,000, marking a 26.5% year-over-year growth from $185,000 in 2023. The company has raised approximately $1.5 million in funding, with notable investors including Jumpstart Foundry, GAN Ventures, and ActivateNM.

Technological Platform and Innovation

iTherapyDocs offers a comprehensive suite of features designed to enhance operational efficiency for I/DD service providers:

eMAR (Electronic Medication Administration Record): Digitizes medication administration records to reduce errors and enhance safety.

Unlimited File Storage: Provides ample storage for client records and documents, ensuring easy access and compliance with record-keeping regulations.

Client Management: Centralizes client information, care plans, and communication, enabling comprehensive record-keeping and effective collaboration.

Billing & Invoicing: Simplifies billing processes, reduces errors, and maximizes reimbursements to maintain financial efficiency.

Time Card & Staffing Schedules: Manages staff schedules efficiently, ensuring proper staffing levels and smooth operations.

Secure Communication: Offers encrypted messaging to safeguard sensitive client information and ensure compliance with privacy regulations.

Real-Time Notifications: Enhances communication among staff, improving responsiveness to critical events and updates.

Early Intervention (Birth to 3): Supports coordination and documentation of services for children from birth to three years old, ensuring timely service delivery.

Contractor Invoicing: Streamlines invoicing processes for contractors, automating billing and payment procedures.

Customization: Allows agencies to tailor documentation questions, reports, and site management to specific needs.

Leadership Team

Lisa Sisneros Brow: CEO & Co-Founder. With over 30 years as a Speech-Language Pathologist and agency owner, Lisa advocates for individuals with developmental disabilities and has been instrumental in creating iTherapyDocs to simplify administrative tasks for I/DD organizations.

Phillip Brow: CTO/COO & Co-Founder. With more than three decades in the high-tech industry, Phillip ensures customers maximize the value of iTherapyDocs, leading development and onboarding teams.

Steve Kluess: Director of Sales & Marketing. With a background in business marketing and over 10 years managing an I/DD agency, Steve leads sales and marketing efforts at iTherapyDocs.

Mandy Jackson: Onboarding Manager. With over 6 years of management experience and 18 years in customer service, Mandy manages client onboarding processes.

Vanessa Ledesma: Controller. With a Bachelor's Degree in Accounting and over 20 years of experience, Vanessa oversees financial operations.

Predrag Popovic: Software Development Director. A software architect with over 15 years of experience, Predrag specializes in enterprise systems and solutions.

Matko Suflaj: Software Architect. An experienced software engineer, Matko has tackled various roles, including developer, business analyst, and team lead.

Competitor Profile

Market Insights and Dynamics

The market for documentation and billing solutions in the I/DD sector is evolving, with a focus on enhancing operational efficiency and compliance. The demand for cloud-based, HIPAA-compliant platforms is increasing as organizations seek to streamline administrative tasks and focus on client care.

Competitor Analysis

Key competitors include:

SimplePractice: Provides practice management software and electronic health records for health and wellness professionals, including therapists and counselors. Features include appointment scheduling, billing, client management, and secure messaging. Founded in 2012 and headquartered in Santa Monica, California.

Foothold Technology: Offers electronic health record software for human services agencies, focusing on behavioral health, substance use, and I/DD services. Features include case management, billing, and reporting tools.

TheraNest: Provides mental health EHR and therapy notes software for practices of all sizes, offering features like appointment scheduling, billing, and client management.

Strategic Collaborations and Partnerships

iTherapyDocs has engaged with investors such as Jumpstart Foundry, GAN Ventures, and ActivateNM, which have provided financial backing and strategic guidance to support the company's growth and innovation efforts.

Operational Insights

iTherapyDocs differentiates itself through its user-friendly, cloud-based platform tailored specifically for I/DD service providers. The company's deep industry expertise, stemming from its leadership's firsthand experience, enables it to address the unique challenges faced by these organizations effectively.

Strategic Opportunities and Future Directions

iTherapyDocs is positioned to capitalize on the growing demand for efficient, compliant, and user-friendly documentation and billing solutions in the I/DD sector. By continuing to innovate and expand its feature set, the company aims to enhance its market presence and support more organizations in delivering exceptional care.