Izzi Telecom Market Research Report

Background

Company Overview

Izzi Telecom, officially known as Empresas Cablevisión S.A.B. de C.V., is a prominent Mexican telecommunications company operating under Grupo Televisa. Established on October 3, 1960, as Cablevisión, the company rebranded to Izzi on November 3, 2014. Izzi provides a comprehensive suite of services, including internet, fixed-line telephony, cable television, and mobile services, catering to both residential and business customers across Mexico. The company is headquartered in Mexico City and is listed on the Mexican Stock Exchange under the ticker symbol "CABLE."

Mission and Vision

Izzi Telecom's mission is to deliver innovative and high-quality telecommunications services that enhance connectivity and communication for its customers. The company's vision is to be a leading provider of integrated telecom solutions in Mexico, continually expanding its reach and improving service offerings to meet the evolving needs of its diverse clientele.

Industry Significance

As a subsidiary of Grupo Televisa, one of the largest media companies in the Spanish-speaking world, Izzi Telecom plays a pivotal role in Mexico's telecommunications sector. The company has significantly contributed to increasing broadband penetration and enhancing the quality of telecom services nationwide. In the first quarter of 2022, Izzi Telecom accounted for 63% of Grupo Televisa's net sales, underscoring its substantial impact on the group's overall performance.

Key Strategic Focus

Core Objectives

Expansion of Service Coverage: Izzi aims to extend its services to more cities and regions within Mexico, enhancing its market presence and accessibility.

Infrastructure Modernization: The company focuses on upgrading its network infrastructure to support higher speeds and improved service reliability.

Customer Experience Enhancement: Izzi is committed to providing superior customer service through innovative solutions and responsive support.

Areas of Specialization

Triple Play Services: Izzi offers bundled packages that include internet, television, and telephony services, providing comprehensive solutions to customers.

High-Speed Internet: The company provides internet services with speeds ranging from 40 Mbps to 1 Gbps, catering to various customer needs.

Mobile Services: Izzi has ventured into mobile services, offering plans that include data, voice, and text services, expanding its service portfolio.

Key Technologies Utilized

Fiber-Optic Networks: Izzi employs extensive fiber-optic infrastructure to deliver high-speed internet and reliable television services.

Hybrid Fiber-Coaxial (HFC) Networks: The company utilizes HFC technology to provide a mix of fiber-optic and coaxial cable services, enhancing service delivery.

Mobile Virtual Network Operator (MVNO) Solutions: Izzi collaborates with partners to offer mobile services without owning the physical network infrastructure.

Primary Markets Targeted

Urban and Suburban Areas: Izzi focuses on densely populated regions to maximize service reach and customer acquisition.

Residential and Business Segments: The company caters to both individual consumers and business clients, offering tailored solutions for each segment.

Financials and Funding

Funding History

Izzi Telecom operates as a subsidiary of Grupo Televisa, which has historically provided the necessary capital for its operations and expansion. Specific details regarding independent funding rounds or external investors are not publicly disclosed.

Recent Financial Performance

In the first quarter of 2022, Izzi Telecom reported net sales of MXN 11,804.5 million, contributing 63% to Grupo Televisa's total net sales of MXN 18,609.2 million.

Capital Utilization

The capital raised and allocated by Grupo Televisa to Izzi Telecom is primarily utilized for:

Network Expansion: Deploying services to new cities and regions.

Infrastructure Upgrades: Enhancing network capacity and service quality.

Technology Integration: Implementing advanced technologies to improve service offerings.

Pipeline Development

Key Pipeline Candidates

Fiber-Optic Network Expansion: Izzi is continually expanding its fiber-optic network to increase coverage and service quality.

Mobile Service Rollout: The company is in the process of launching and expanding its mobile services across various regions.

Stages of Development

Network Expansion: Ongoing deployment of fiber-optic and HFC networks to new areas.

Mobile Services: Initial rollout with plans for broader coverage and service enhancements.

Target Conditions

Urban and Suburban Markets: Focusing on areas with high population density to maximize service adoption.

Residential and Business Customers: Tailoring services to meet the needs of both individual consumers and business clients.

Anticipated Milestones

Network Expansion: Achieving service availability in additional cities and regions within specified timelines.

Mobile Services: Expanding mobile service coverage and subscriber base in the coming years.

Technological Platform and Innovation

Proprietary Technologies

Fiber-Optic Infrastructure: Izzi has developed an extensive fiber-optic network to deliver high-speed internet and television services.

HFC Network Architecture: The company utilizes a hybrid of fiber-optic and coaxial cable networks to provide a range of telecom services.

Significant Scientific Methods

Network Virtualization: Izzi employs virtualization technologies to enhance network flexibility and efficiency.

Data Analytics: The company utilizes data analytics to optimize network performance and customer service.

AI-Driven Capabilities

Customer Support Automation: Izzi integrates AI-driven chatbots and support systems to improve customer service efficiency.

Network Management: AI technologies are used to monitor and manage network performance proactively.

Leadership Team

Executive Profiles

Salvi Folch: As the CEO, Salvi Folch has been instrumental in leading Izzi Telecom's strategic initiatives and growth.

Adolfo Lagos Espinosa: Serving as the Vice President of Corporate Affairs, Adolfo Lagos Espinosa has played a key role in expanding Izzi's market presence.

Key Contributions

Salvi Folch: Under his leadership, Izzi has focused on infrastructure modernization and customer experience enhancement.

Adolfo Lagos Espinosa: He has been pivotal in launching services in new markets, including the Monterrey metropolitan area.

Competitor Profile

Market Insights and Dynamics

The Mexican telecommunications market is characterized by intense competition, with several key players vying for market share:

Telmex: Historically the dominant player, Telmex has seen a decline in market share, losing 25% over five years.

Megacable: A significant competitor, Megacable has increased its market share from 15.8% to 16.6% over five years.

Totalplay: A newer entrant, Totalplay has grown its market share from 7.3% to 17.5% over the same period.

Competitor Analysis

Telmex: Offers a broad range of services but has experienced a decline in market share.

Megacable: Provides competitive services with a focus on expanding its fiber-optic network.

Totalplay: Known for aggressive pricing and rapid network expansion, posing a significant challenge to incumbents.

Strategic Collaborations and Partnerships

ZTE Corporation: In March 2024, ZTE secured an exclusive contract to provide Izzi Telecom with network-wide core network and value-added services, enhancing Izzi's mobile virtual network operator (MVNO) capabilities.

Oracle Corporation: In May 2025, Izzi implemented Oracle Communications Digital Business Experience on Oracle Cloud Infrastructure, resulting in a 70% reduction in billing times and improved customer experience.

Operational Insights

Izzi Telecom's strategic collaborations aim to enhance network efficiency, service quality, and customer experience, positioning the company to effectively compete in the dynamic Mexican telecommunications market.