Company Research Report: Joblogic
Company Overview
- Name: Joblogic
- Mission: To provide building maintenance contractors with world-class CAFM and field service management software that enables them to grow rapidly, saving time, increasing productivity, and ensuring compliance.
- Founded: Joblogic was developed as an internal tool by the Carter Group, with Tracer Management Systems founded in 1998 as an independent company to develop and sell Joblogic software.
- Key People:
- James Whatmore
- Yacoob Moolla (took management control and acquired the company in 2013)
- Headquarters: Unit 305, Zellig Building, Gibb Street, Birmingham, B9 4AA, UK
- Number of Employees: Over 400 employees across offices in the UK, Pakistan, and Vietnam.
- Revenue: No information is available.
- Known For: Joblogic is known for its cloud-based, all-in-one field service management software that streamlines operations, enhances efficiency, and enables better decision-making for businesses.
Products
- Field Service Management Software:
- Description: A cloud-based platform that helps businesses streamline service operations, improve visibility, and boost productivity. It is designed to be used by contractors in maintenance industries.
- Key Features:
- Job management and scheduling
- Mobile workforce management
- Customer relationship management
- Computerized maintenance management
- Real-time data access via a mobile app
- Integration with accounts packages like Sage, Quickbooks, and Xero.
- Mobile App:
- Description: A mobile application designed for field engineers to access job-related information efficiently.
- Key Features:
- Offline functionality
- Access to work orders and job sheets
- Real-time job tracking
- Configured workflow to ensure compliance.
- Customer Portal:
- Description: A portal providing clients access to relevant data and reporting, ensuring visibility and enhancing customer experiences.
- Key Features:
- Configurable permissions
- Access to job progress and status updates
- Automated emails and customized documentation delivery.
- APIs/Integration:
- Description: Joblogic supports integration with other systems via a public API.
- Key Features:
- Connections to accounting and HR packages
- Integration with third-party systems.
Recent Developments
- New Developments:
- In 2012, Joblogic transitioned to a subscription-based SaaS model.
- In 2013, the platform was rebuilt on Microsoft Azure.
- Release of a mobile app for Android and iOS devices in 2013.
- New Products Launched:
- No specific new product launches are available for this report.
- New Features Added:
- Introduction of the Customer Portal and seamless integration capabilities with external systems.
- Partnerships:
- Joblogic has established partnerships with various reputable and authoritative bodies within the service management industry, aiding in industry compliance and operational scalability.
Conclusion
In conclusion, Joblogic stands as an innovative leader in field service management software, providing comprehensive solutions that enable service businesses to enhance productivity and streamline operations. With a solid foundation and a forward-thinking approach to industry challenges, Joblogic continues to inspire trust and growth among its extensive network of global clients.
