Overview
JourneyTeam is an esteemed Microsoft Gold Certified Partner, specializing in a range of business technology solutions, primarily Dynamics 365 CRM and ERP solutions. Established in 1993, the Draper, Utah-based firm has gained prominence for its expertly crafted, results-driven services that optimize sales, marketing, operations, and customer service processes. Recognized as a multi-year Microsoft US Partner of the Year, JourneyTeam operates at the top level of Microsoft’s Business Applications global network, emphasizing its capability in aligning technology with business goals.
Leadership and Strategic Changes
The leadership team at JourneyTeam has recently undergone strategic shifts to foster innovation and scalability. Led by Brian Tenney, the Chief Executive Officer, the company is steered towards operational excellence and cutting-edge technology solutions. In a strategic move effective February 1, 2025, Biplab Mandal was appointed as the Chief Operating Officer, focusing on scaling and optimization of operations. Eric Beins transitioned to the role of Chief Technology Officer from COO, to advance the company’s technology strategy with an emphasis on artificial intelligence and redefining business technology interactions.
Service Offerings
JourneyTeam provides a comprehensive suite of Microsoft solutions and services that include:
- Solutions: Azure, Copilot, Dynamics 365 CRM and ERP, Microsoft 365, Power BI, Power Platform.
- Services: AI & Data Science, Analytics & Reporting, ERP & CRM Implementation, Migration & Integration, Security, Technology Advisory, Training.
Awards and Recognition
JourneyTeam's excellence in delivering Microsoft-based solutions is highlighted by multiple recognitions:
- 3x Microsoft Partner of the Year: Consistent recognition as a Microsoft US Partner of the Year.
- Microsoft Business Applications Inner Circle (2021/2022, 2023-2024): Acknowledging their superior solutions in leveraging Microsoft technology.
- Var Star Winner 2023: A testament to their success as a leading ERP solutions consultant.
Company Culture
A client-centric approach is central to JourneyTeam's culture, fostering a collaborative and approachable environment described as "Big Company Capabilities; Small Company Vibe". The firm measures its success by the tangible results delivered to clients.
Financial Overview
JourneyTeam’s financial health is reflected in its substantial growth metrics:
- Annual Revenue: Approximately $48.7 Million
- Employee Strength: Around 175 employees
Competitive Landscape
JourneyTeam operates in a competitive market alongside significant rivals who offer diverse IT solutions:
Western Computer
A key competitor, Western Computer, offers robust solutions in Dynamics 365 and Power Platform, providing ERP and CRM implementations for industries such as distribution and biotech. Their focus on maximizing technology investments and unique customer support with non-billable success managers sets them apart.
Alta Vista Technology
Alta Vista Technology specializes in ERP consulting with strong partnerships with Sage Intacct and Microsoft Dynamics. With operations in Michigan, Texas, and Nebraska, they focus on business intelligence and building long-term client relationships through tailored implementations.
Accenture
As a massive entity in IT services, Accenture provides strategy, technology, and consulting services globally. With a revenue of $64.9 billion in 2024 and 774,000 employees, they emphasize technology-driven transformations across various industries.
Pax8
Pax8 excels in the cloud commerce market, offering a marketplace for managing cloud solutions targeted at Managed Service Providers (MSPs). Their integration of AI-driven tools enhances user engagement and operational efficiency.
DSP Explorer
Recognized for expertise in Oracle and Microsoft database technologies, DSP Explorer offers solutions for optimal performance across on-premise, cloud, and hybrid environments, focusing on cutting-edge cloud technologies.
JourneyTeam stands strong in this competitive field, leveraging its Microsoft recognition and specialization in Dynamics 365 solutions to maintain its edge in the technology consulting industry.
