Company Market Research Report: Justt Ltd.

1. Company Overview

Name: Justt Ltd.

Mission: Justt Ltd. is dedicated to handling chargebacks on behalf of merchants to turn a complex process into one that’s simple, speedy, and hands-free.

Founded: 2020

Founders: No information is available.

Key People:

Matana Soreff, VP Risk & Compliance

Adi Gazit Blecher, Product Marketing Manager

Daniel Kolko, No specific title provided

Ronen Shnidman, No specific title provided

Roenen Ben-Ami, Co-founder & Chief Risk Officer

Headquarters: 10 Ibn Gvirol, Tel Aviv

Number of Employees: Over 150 employees

Revenue: No information is available

Famous For: Justt is renowned for its AI-driven chargeback mitigation technology which provides automated and tailored responses to help merchants navigate and win chargeback disputes.

2. Products

Chargeback Mitigation Solution:

High-level Description: Justt’s chargeback mitigation solution utilizes AI to create optimized, customized responses for chargeback disputes across various industries.

Key Features:

500+ Data Points: Integrates data from multiple sources, including merchant data, PSP data, and third-party sources to create the best evidence for chargebacks.

Dynamic Arguments: Uses AI to auto-generate tailored responses for each dispute, based on dynamic arguments.

40+ Supported PSPs: Integrates easily into any payments ecosystem.

Fully Automated: Automates the collection of evidence and tracking of results, reducing manual work.

Win Rate Optimization: Uses evidence-based A/B testing to continuously improve win rates.

3. Recent Developments

New Products:

Justt has developed specific solutions for different industries such as eCommerce, Crypto, Travel & Hospitality, SaaS, ESports & Gaming, Gambling, and Event Ticketing.

New Features Added to Existing Products:

Chargeback Alerts: Pre-chargeback alert intelligence by Ethoca and Verifi.

Secure System: Justt has upgraded its compliance and data security to include GDPR, CCPA, and SOC 2 compliance.

New Partnerships:

Ethoca and Verifi: Integrates pre-chargeback alert intelligence from these partners to enhance dispute management.

Industry-Specific Solutions:

ECommerce:

Focus on optimizing checkout flow, proving delivery to the correct address, and handling cross-border eCommerce chargebacks.

Crypto:

Tailored API integration to handle the surge in chargebacks due to market volatility.

Travel & Hospitality:

Instant scalability to handle surges in chargebacks due to economic or travel-related events.

SaaS:

Automation that handles subscription chargebacks with machine-based technology for flexible transaction volumes.

ESports & Gaming:

Specialized in handling microtransaction chargebacks and charges from unauthorized credit card use by youngsters.

Gambling:

Provides fully managed chargeback services with expertise in preventing friendly fraud.

Event Ticketing:

Handles chargebacks related to ticketing fraud and buyer’s remorse.

Use of AI and Machine Learning:

Advanced AI Tools:

Utilizes machine learning models that continuously optimize chargeback responses through A/B testing.

Automation of evidence retrieval and submission, leveraging third-party data for improved accuracy.

Customer Support & Compliance:

Customizable Evidence Handling:

Dynamic evidence selection tailored to each chargeback dispute.

Expert Knowledge:

Justt’s team keeps up-to-date with ever-changing credit card rules and regulations.

Safety and Security:

Enterprise-grade security protocols ensure the protection and privacy of data, complying with industry standards like GDPR and CCPA.

Justt Ltd.'s innovative approach to chargeback management leverages advanced AI technologies, making it a key partner for merchants across diverse industries facing challenges associated with chargebacks and fraud. By providing fully automated, tailored responses, Justt helps merchants save significant time and financial resources, allowing them to focus more on their core business operations and customer relations.

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