Company Overview
Kaprelian Carpet and Flooring is a family-owned and operated flooring business located at 1086 Goffle Road, Hawthorne, New Jersey. With over 50 years of experience in the flooring industry, Kaprelian Carpet and Flooring is recognized for its high-quality products and exceptional service, catering to both residential and commercial clients. They have established a reputation for reliability and excellence within their community.
Core Products and Services
Kaprelian Carpet and Flooring provides an extensive range of flooring options to meet the diverse needs of their clients. Their products and services include:
- Carpets and Area Rugs
- Specialty Flooring options such as hardwood, cork, bamboo, ceramic tile, stone, laminates, and vinyl.
- Comprehensive Installation and Cleaning Services
Their dedication to superior sales and customer service is evident in their consistent efforts to fulfill the evolving expectations of their clientele.
Leadership Team
The leadership at Kaprelian Carpet and Flooring consists of key figures who ensure the company's continued success:
- Glenn Kaprelian, CEO, possesses substantial experience and a degree from Pace University's Lubin School of Business. He is instrumental in upholding the company's tradition of excellent service.
- Patrick Kaprelian, the company's President, plays a vital role in organizational leadership.
- Majda Kaprelian, Design Consultant, brings valuable design expertise to the table, enhancing the company's service offerings.
Reputation and Customer Perception
Kaprelian Carpet and Flooring is highly regarded in the community, boasting strong reviews across several platforms. They have achieved a perfect 5-star rating on Yelp and a favorable 4.4-star rating on Google, reflecting their commitment to customer satisfaction and quality service.
Contact Information
- Phone: 973-423-5240
- Email: info@kaprelian.com
- Website: [kaprelian.com](http://www.kaprelian.com)
Key Locations
Their primary showroom and operational hub is strategically located to serve clients effectively:
- 1086 Goffle Road, Hawthorne, NJ 07506
This location enables them to cater efficiently to the New Jersey area residents.
Notable Insights
Kaprelian Carpet and Flooring's deep-rooted presence, bolstered by a family-centric business model, emphasizes their commitment to delivering personalized customer experiences. The comprehensive array of flooring solutions they offer ensures that a wide spectrum of customer demands is met with precision and care. Leadership continuity is maintained by the Kaprelian family, who uphold a tradition of quality and enhanced customer service.
Competitor Analysis
Overview of Competitive Landscape
Kaprelian Carpet and Flooring operates in a competitive market environment with several significant players, each with unique attributes:
1. Bart's Carpet Sales, Inc.
- Location: North Kingstown, Rhode Island
- Established: 1955
- Product Range: Offers hardwood, luxury vinyl, laminate, and tile at competitive prices.
- Family-Owned: Operated through three generations.
- Reputation: High customer service rating of 4.9/5 on Facebook.
- Key Figure: Peter Bartkiewicz Sr., President
2. Kiser's Floor Fashions
- Location: Memphis, Tennessee
- Established: 1950
- Services: Offers residential and commercial sales/installation for carpets, ceramic tiles, natural stones, and hardwood.
- Web Presence: Engages audiences actively on Facebook and Instagram.
- Key Executives: Robert W. Kiser (Bob Kiser), Founder; Marty Kiser, Owner-VP
3. 212 Carpet
- Location: New York City, New York
- Specialty: Provides residential and commercial carpet, tile, and flooring installations throughout NYC with a focus on Manhattan, Brooklyn, and Queens.
- Unique Feature: Woman-owned with night and weekend installation services.
- Social Media Presence: Strong activity on Facebook and Instagram.
4. JM Floors
- Location: Lawrenceville, Georgia
- Services: Specializes in residential and commercial flooring installations, including hardwood, luxury vinyl plank, laminate, and carpet.
- Characteristic: Family-owned with a strong emphasis on personal service and quality.
5. Brandt Carpet & Tile
- Location: York and Friend, Nebraska
- Offerings: Comprehensive flooring products, installation, countertops, and window coverings.
- Reputation: Known for quality and family-operated business ethics.
Industry Position
Kaprelian Carpet and Flooring distinguishes itself in the marketplace through its long-standing customer relationships and commitment to quality installations. The competitive landscape is dominated by family-owned businesses emphasizing personalized service. Kaprelian’s dedication to customer satisfaction and service excellence underscores its competitive advantage and is vital in maintaining its renowned local reputation in New Jersey.
