Keane: Company Profile
Background
Keane was an American information technology (IT) services company founded in 1965 by John F. Keane in Boston, Massachusetts. Initially focusing on healthcare technology, the company expanded its services over the years to include application services, business process outsourcing, and infrastructure services. Keane's mission was to provide comprehensive IT solutions to a diverse clientele, including corporations, banks, mutual funds, and insurance companies. In 2011, Keane became a wholly owned subsidiary of NTT DATA Corporation, a Japanese multinational IT service provider, and continued to operate under the Keane brand until its integration into NTT DATA Americas in 2012.
Key Strategic Focus
Keane's strategic focus encompassed delivering a broad range of IT services, including:
- Application Services: Developing and maintaining software applications tailored to client needs.
- Business Process Outsourcing (BPO): Managing business processes to enhance operational efficiency.
- Infrastructure Services: Providing IT infrastructure solutions to support business operations.
The company emphasized a global delivery model, offering services through on-site, nearshore, and offshore resources, thereby providing clients with flexible and cost-effective solutions.
Financials and Funding
In the late 1990s, Keane experienced significant growth, with annual revenues surpassing $1 billion in 1998 and 1999, primarily due to Y2K-related software solutions. Following the decline of Y2K business, Keane aimed to achieve annual revenues of $3 billion by 2005 through strategic acquisitions. The company was publicly traded and maintained a family-run business ethos since its inception.
Pipeline Development
As an IT services provider, Keane's "pipeline" referred to its portfolio of ongoing and upcoming projects across various service areas. Specific details about individual projects or product development pipelines were not publicly disclosed.
Technological Platform and Innovation
Keane's technological platforms included:
- Proprietary Technologies: Developed in-house to meet specific client requirements.
- Scientific Methods: Employed methodologies such as machine learning algorithms to enhance service delivery.
These innovations aimed to provide clients with advanced and efficient IT solutions.
Leadership Team
The leadership team at Keane included:
- John F. Keane: Founder and CEO, who established the company in 1965 and led its growth and expansion.
- John W. McCain: Appointed President and CEO in 2009, bringing industry experience to the company.
In 2009, John W. McCain was appointed as President and CEO, succeeding previous leadership. This appointment aimed to steer the company through its next phase of growth and integration within the NTT DATA Corporation.
Operational Insights
Keane's operational strategy focused on delivering high-quality IT services through a global delivery model. By offering on-site, nearshore, and offshore solutions, the company aimed to provide cost-effective and efficient services to its clients. This approach was designed to meet the diverse needs of clients across various industries.
Strategic Collaborations and Partnerships
Keane's acquisition by NTT DATA Corporation in 2011 was a significant strategic move, enhancing its service capabilities and expanding its global reach. This partnership allowed Keane to leverage NTT DATA's resources and expertise, positioning it to better serve a broader client base.
Competitor Profile
Market Insights and Dynamics
The IT services industry is characterized by rapid technological advancements and a competitive landscape. Companies like Keane faced competition from both large multinational corporations and specialized service providers. The market demanded continuous innovation and the ability to offer scalable solutions to meet diverse client needs.
Competitor Analysis
Key competitors in the IT services sector included:
- Accenture: A global professional services company offering a wide range of services and solutions in strategy, consulting, digital, technology, and operations.
- IBM Global Services: The services division of IBM, providing consulting, technology, and outsourcing services.
- Tata Consultancy Services (TCS): An Indian multinational IT services and consulting company.
These competitors offered similar services and had established global footprints, posing significant competition to Keane.
Strategic Opportunities and Future Directions
Post-acquisition by NTT DATA, Keane's strategic direction was aligned with NTT DATA's global objectives. The integration aimed to enhance service offerings, expand market presence, and drive innovation in IT services. Specific future directions were not publicly detailed.
Contact Information
As of 2012, Keane operated under the NTT DATA Americas brand. For the most current contact information, it is recommended to visit NTT DATA's official website.
