Overview
Kelly Professional & Industrial, a division of Kelly Services, is a leader in staffing and workforce solutions, offering services across the United States and beyond. The company focuses on connecting employers with skilled professionals in sectors like professional and industrial spaces, accounting & finance, engineering, manufacturing & production, science & clinical, and technology. Kelly Services is recognized for reducing workforce barriers and enhancing employment accessibility, fostering a more inclusive and prosperous work environment.
Key Offerings
Direct Hire and Workforce Management
Kelly specializes in direct sourcing and hiring solutions, minimizing hiring complexities for employers. Their on-site workforce management streamlines recruiting, onboarding, and retention processes, catering to both temporary and permanent staffing needs.
Business Process Outsourcing (BPO)
Kelly provides Business Process Outsourcing, which enhances agility and growth by managing segments of an organization's operations, thus increasing productivity and reducing costs.
Leadership
- Timothy Dupree, President: Leads Kelly Professional & Industrial by leveraging experience in operations, sales, and strategic development. He focuses on specialization and growth within key sectors like office professional, finance, contact centers, and light industrial across the U.S., Canada, and Puerto Rico.
- Jennifer Knippenberg, VP and Chief Recruiting Officer, and Carla McKelvey, VP and North America Market Lead: Appointed in 2021, these leaders improve recruiting and staffing operations, ensuring Kelly meets market demands effectively.
Technological Adoption
Kelly leverages various technology solutions to streamline operations and maintain service quality. Tools like ComplianceWire for compliance management and Litera for document lifecycle management are critical for maintaining regulatory standards and operational efficiency.
Corporate Vision and Impact
Kelly champions the Equity@Work initiative, focusing on dismantling employment barriers and fostering an equitable labor market. This strategy is central to the company’s efforts in transforming workforce solutions and creating meaningful talent-organization connections.
Recent Recognitions
Kelly has been recognized as a Leader in the 2024 Everest Group U.S. Contingent Staffing PEAK Matrix Assessment for its excellence in providing contingent talent solutions and strategic staffing innovations.
Competitor Landscape
Kelly Professional & Industrial operates within the competitive staffing industry. Key competitors include:
- DISYS (Digital Intelligence Systems, LLC): A global technology and consulting firm based in McLean, Virginia, known for managed services and IT/non-IT staffing. It ranks as one of the top staffing providers in the U.S.
- Cielo Talent: Specializes in recruitment process outsourcing across the Americas, EMEA, and APAC regions.
- Vaco: Offers business consulting, permanent placement, executive search, and strategic staffing on a global scale.
- Staffing 360 Solutions: A public company emphasizing strategic acquisitions within the U.S. staffing and recruiting sector.
- WilsonHCG: A global leader in talent solutions, offering recruitment process outsourcing and executive search services.
- Additional competitors like ManpowerGroup, Randstad, Adecco, and Robert Half are also significant players in the industry.
Market Position
Kelly Services is positioned as a leader in the staffing industry, known for its ability to innovate workforce solutions and its focus on diversity and inclusion. These strengths enhance its competitive edge against global competitors.
Strategic Insights
To align sales strategies with Kelly's goals, targeting sectors such as IT, consumer products, and finance, where the company has a strong presence, is useful. Emphasizing capabilities in breaking down workforce barriers and providing tailored solutions can help clients meet diversity spending targets. Given the competitive landscape, showcasing distinct service aspects like direct sourcing expertise or contract staffing flexibility can enhance engagement with potential clients.
