Company Research Report: Kibo Commerce



Company Overview



Name: Kibo Commerce



Mission of the Company


Kibo aims to simplify complex commerce operations and provide seamless order management, eCommerce, and subscription experiences through its composable commerce platform.

Year Founded


No information is available

Founders


No information is available

Key People


  • Ram Venkataraman: Chief Executive Officer

  • Brandon Flora: Chief Financial Officer

  • Josh Randall: SVP of Client Success

  • Thom Phipps: Chief Technology Officer

  • Sachin Sharma: Chief Product Officer & Head of Professional Services


Headquarters


No information is available

Number of Employees


No information is available

Revenue of the Company


No information is available

What is the Company Known For


Kibo is known for its composable commerce solutions, empowering businesses with flexible and scalable solutions that simplify commerce operations and enhance customer experiences.

Products



What Products Do They Offer


1. Order Management System (OMS)
2. B2B eCommerce
3. B2C eCommerce
4. Subscription Commerce
5. Universal Cart and Checkout
6. Headless Commerce

High-Level Description of Each Product



Order Management System


A modular system built for companies that want to deliver complex customer experiences while maintaining operational efficiencies. It features real-time inventory visibility, intelligent order sourcing, flexible fulfillment, and customer service tools.

B2B eCommerce


A modular platform for manufacturers, wholesalers, and distributors to manage complex eCommerce operations. It includes tools for catalog management, quotes and pricing, purchase and payment options, customer accounts, and field sales support.

B2C eCommerce


A comprehensive suite for managing customer experiences. It includes front-end themes, a headless CMS, a personalization engine, and other commerce capabilities, ensuring flexibility and performance.

Subscription Commerce


A subscription management platform that integrates with any cart, providing end-to-end management of subscription businesses with features like flexible billing plans, mixed carts, and easy migration of historical data.

Universal Cart and Checkout


A flexible solution for B2C, B2B, and DTC companies to provide a seamless shopping experience across various sales channels, supporting mixed cart capabilities, persistent carts, and localized checkout experiences.

Headless Commerce


A solution that decouples front-end and back-end commerce capabilities, allowing businesses to use APIs to deliver rich customer experiences and ensure flexibility, scalability, and performance.

Key Features of Each Product



Order Management System


  • Real-time inventory visibility and control

  • Intelligent order routing

  • Flexible fulfillment options

  • Customer service and care modules


B2B eCommerce


  • Comprehensive catalog management

  • Advanced quotes and pricing management

  • Integrated site search functionalities

  • Field sales support and customer account management


B2C eCommerce


  • Omnichannel React themes

  • Headless CMS and visual page editor

  • Personalization engine

  • Comprehensive POS integration


Subscription Commerce


  • Mixed cart checkout

  • Flexible billing plans and models

  • Unified inventory and order management

  • Self-service capabilities for customers


Universal Cart and Checkout


  • Seamless omnichannel shopping experience

  • Shared cart across brands and sites

  • Customizable checkout flows

  • Integration with various payment methods and gateways


Headless Commerce


  • API-first architecture

  • Modular packaging

  • Unified data model

  • Extensible microservices


Recent Developments



Recent Developments in the Company


  • January 15, 2024: Kibo joined the MACH Alliance, emphasizing its commitment to advanced commerce technology principles like Microservices, APIs, Cloud-native solutions, and Headless architecture.


New Products Launched


No information is available

New Features Added to Existing Products


  • Enhanced inventory and fulfillment solutions, including segmentation, SLAs, and product substitutions.

  • Discount extensibility and B2B account enhancement for improved commerce experiences.

  • Advanced order routing capabilities and developer tools for client self-service.

  • Real-time insights, forecasting, and demand optimization through GenAI and ML-driven features.

  • Expanded technology ecosystem partnerships, including integrations with Insider, Algolia, Akeneo, and others.


New Partnerships


  • June 6, 2024: Playboy Entertainment Group chose Kibo to power Honey Birdette’s omnichannel order management and fulfillment operations.

  • July 18, 2023: Kibo and AAXIS partnered to solve complex commerce challenges.

  • July 13, 2023: Strategic partnership with Alloy Automation to expand pre-built integrations and accelerate commerce delivery.

  • July 6, 2023: Kibo joined Google Cloud Partner Advantage as a Build Partner.

  • May 23, 2023: Kibo Commerce joined the AWS ISV Accelerate Program.


Conclusion


This report provides a detailed overview of Kibo Commerce, its product offerings, key features, and recent developments. Kibo leverages advanced composable commerce principles to deliver flexible, scalable solutions that enhance customer experiences and operational efficiencies for global businesses.