Market Research Report: KIOSK Information Systems
Company Overview
Name, Mission of the Company
KIOSK Information Systems
KIOSK brings automation to life, transforming operational efficiency and elevating daily customer experiences. They specialize in creating custom and standard self-service solutions to streamline processes across various industries.
Founding Details
Founded: 1993
Founder: No specific founder details provided.
Key People
- Kim Kenney: CEO
- Tu Du: Chief Operating Officer
- Don Poulter: VP of Finance & Customer Experience
- Raja Bhattacharjee: VP of Software & IT
- Jeremy DuPont: VP of Product & Marketing
- Jeff Collinsworth: Director of Customer Experience
- Joe Sawicki: VP of Sales and Partnerships
- Dawn VanWinkle: Director of Human Resources
- Justin Zimmerman: Director of Solutions Engineering
Headquarters
Location: Louisville, CO 80027, US
Number of Employees
Size: 51-200 employees
Revenue of the Company
No information is available.
What is the Company Known For
KIOSK Information Systems is known for their extensive portfolio in the design and manufacturing of custom and standard self-service solutions across various markets including retail, financial services, government, healthcare, and hospitality.
Products
Product Offerings and Descriptions
1. Standard KIOSKS
- Description: Market-ready platforms known for their flexibility and reliability.
- Key Features:
- Apex, Avant, Benchmark, EK Kiosk
- Modular design options
- Ready for multiple applications including self-checkout, BOPIS, check-in, and more.
2. Custom KIOSKS
- Description: Tailored solutions designed to meet unique and specific customer requirements.
- Key Features:
- Enclosure Design Engineering
- Compliance Engineering
- Modular design disciplines
3. Outdoor Kiosks
- Description: Robust kiosks designed to withstand harsh environmental conditions.
- Key Features:
- Corrosion-resistant structures
- Thermal and intrusions protection measures
- Compliance with IP53 rating
4. Software Products and Integration Tools
- Description: Custom software solutions for kiosk management.
- Key Features:
- Application and dashboard management
- Remote monitoring and management
- Hardware Integration Modules (HIM)
5. KIOSK Support Services
- Description: Comprehensive services to maximize uptime and ensure efficiency.
- Key Features:
- Remote monitoring
- OS management
- Field service and technician support
Recent Developments
Recent Developments in the Company
1. KIOSK Integration Exchange
- Details: A robust platform to empower developers and technology partners for seamless integration of advanced features into self-service solutions.
2. Key Partnerships:
- UST: Co-develop innovative self-service solutions for retail and hospitality.
- Materna IPS USA Corp: Self-service kiosks for the airport industry.
- Ready Credit: Self-service cash to card kiosks.
3. Notable Projects and Deployments:
- Extra Space Storage: Large scale deployment of over 600 kiosks to enhance customer experience.
- Social Security Administration (SSA): Development of visitor intake process kiosks.
New Products Launched
Example Products:
1. HK Kiosk:
- Features: Integrated camera, card dispenser.
2. EK Kiosk:
- Features: Modular design, standard printer, integrated camera.
New Features Added to Existing Products
No specific details on new features added were found.
New Partnerships
1. Incode: Partnership for identity verification and biometric authentication platforms.
2. Vengo Labs: Programmatic advertising enablement.
3. Comunetix: Video contact center capabilities.
This highly organized and detailed report provides a comprehensive look into KIOSK Information Systems, encapsulating their key offerings, innovations, and corporate structure.
[Note: This report is based on the available data and may lack certain information such as detailed revenue figures.]
