KPInterface Company Profile

Background

KPInterface (KPI), established in 2006, is a premier provider of IT support and management services tailored for small to mid-sized businesses. Headquartered in Limerick, Pennsylvania, with additional offices in Philadelphia and Malvern, KPI serves over 150 companies in the Greater Philadelphia region, ranging from 5 to 500 employees. The company's mission is to empower business success through technology by delivering thoughtful solutions that address complex needs, ensuring efficiency, security, and peace of mind for its clients.

Key Strategic Focus

KPI specializes in managing comprehensive technology environments, offering a suite of services that include:

Managed IT Services: Proactive network management combined with responsive support, including a full-time helpdesk and 24/7 Network Operations Center (NOC) support.

Cybersecurity Services: Comprehensive solutions encompassing vulnerability assessments, risk evaluations, penetration testing, compliance assistance, and virtual Chief Information Security Officer (vCISO) services.

Cloud Services: Tailored cloud solutions to enhance operational efficiency and scalability.

VoIP Services: Advanced voice-over-IP solutions to streamline communication.

Backup and Disaster Recovery: Robust strategies to safeguard data integrity and ensure business continuity.

Compliance Services: Assistance in meeting industry standards and regulations to maintain operational legitimacy.

By integrating these services, KPI positions itself as a trusted partner capable of acting as an entire IT department or augmenting existing teams to drive technological advancement.

Financials and Funding

As of June 2025, KPI reported annual revenues of approximately $3.8 million. The company has secured a total funding of $150,000 over one round, reflecting a strategic approach to financial growth and stability.

Technological Platform and Innovation

In May 2024, KPI launched its Managed Cybersecurity Services Division, offering a comprehensive suite of services designed to protect businesses in the digital age. This division provides proactive and continuous monitoring and management of cybersecurity threats, vulnerability assessments, risk evaluations, penetration testing, compliance assistance, development and implementation of security policies and procedures, vCISO services, and general cybersecurity solutions tailored to meet specific business needs.

Leadership Team

Brian Pickell: Co-Founder and Chief Executive Officer. With over 25 years in business and technology leadership, Brian emphasizes understanding client needs and applying technical solutions to business challenges. He is also the author of "Don’t Get Burned," a guide for business owners on selecting IT firms.

France Krazalkovich: Chief Operating Officer. France oversees daily operations, ensuring the company's services align with strategic objectives.

Ryan Cellini: Assistant Director of Operations. Ryan supports operational management, focusing on service delivery and client satisfaction.

Anthony Ciminera: Vice President of Client Success and vCIO. Anthony leads client engagement strategies, ensuring tailored IT solutions meet business goals.

Eira Rios: Procurement Manager. Eira manages the acquisition of technology resources, optimizing cost and quality.

Lauren Pickell: Marketing Manager. Lauren directs marketing initiatives to enhance brand visibility and client outreach.

Madeleine Herringa: Partner Relationship Manager. Madeleine cultivates and maintains strategic partnerships to expand service offerings.

Jason Burnell: vCIO. Jason provides virtual Chief Information Officer services, offering strategic IT guidance to clients.

Competitor Profile

Market Insights and Dynamics

The managed IT services and cybersecurity market is experiencing significant growth, driven by increasing digital transformation initiatives and the escalating threat landscape. Businesses are seeking reliable partners to manage their IT infrastructure and protect against cyber threats, creating a competitive environment for service providers.

Competitor Analysis

KPI operates in a competitive landscape with several notable peers:

Frontline: With 19 employees and revenues of $5.9 million, Frontline offers managed IT services with a focus on proactive support and strategic consulting.

Design IT Solutions: Employing 30 staff and generating $5.3 million in revenue, this firm provides comprehensive IT solutions, including cloud services and cybersecurity.

NST Systems: A 20-employee company with $3.8 million in revenue, NST specializes in network security and infrastructure management.

Level5 Management: With 23 employees and $7 million in revenue, Level5 offers a range of IT services, emphasizing cloud solutions and managed security.

Eclipse Networks: This 28-employee firm reports $12.8 million in revenue, focusing on network solutions and IT consulting services.

These competitors highlight the diverse offerings and market presence within the managed IT services sector.

Strategic Collaborations and Partnerships

KPI actively engages in industry collaborations to enhance its service offerings and market reach. In June 2025, the company partnered with the Women in Manufacturing (WiM) Eastern Pennsylvania chapter to host a Cybersecurity Brunch & Learn event. This initiative aimed to educate manufacturing leaders on critical cybersecurity issues, emphasizing proactive investment in security measures.

Operational Insights

KPI's strategic focus on comprehensive IT management and cybersecurity positions it competitively within the market. The company's commitment to proactive service delivery, combined with its recent expansion into cybersecurity, underscores its dedication to addressing evolving client needs and industry challenges.

Strategic Opportunities and Future Directions

Looking ahead, KPI is poised to capitalize on the growing demand for integrated IT and cybersecurity services. By leveraging its established reputation and expanding service portfolio, the company aims to deepen client relationships and explore new market segments, ensuring sustained growth and innovation in the dynamic technology landscape.