K

Kukui

www.kukui.com link_icon

Company Research Report: KUKUI



Company Overview



Name:


KUKUI

Mission of the Company:


To drive business success for auto shops by offering a comprehensive marketing platform.

Founding Information:


  • Founded By: No information is available.

  • Established: No information is available.


Key People in the Company:


No information is available.

Headquarters:


319 E Warm Springs Rd, Suite #200, Las Vegas, NV 89119

Number of Employees:


No information is available.

Revenue:


No information is available.

Company Reputation:


KUKUI is known for its innovation in providing marketing platforms designed to increase the success of auto repair shops by optimizing customer engagement, managing customer relationships, and analyzing performance metrics.

Products



Product Offerings:


KUKUI provides a wide range of tools tailored for auto repair shops, which include:

1. KUKUI Websites:
  • Description: User-friendly auto repair websites optimized for search engines.

  • Key Features:

  • High conversion rates (4x industry standard).

  • SEO optimized with mobile-first design for all screen sizes.

  • Safe and secure with enhanced protection against threats.

  • Real-time updating flexibility.


2. KUKUI CRM:
  • Description: A CRM platform managing interactions via text, email, and calls.

  • Key Features:

  • Lead Follow-Up Module.

  • Shop Analytics for real-time insight.

  • Email Campaign creation and tracking.

  • Review and reputation management.


3. Digital Ads:
  • Description: Managed Google Ads campaigns for auto repair shops.

  • Key Features:

  • Expertly managed by industry professionals ensuring top-tier campaign execution.


4. Text Marketing and Live Web Chat:
  • Description: Platform for efficient customer communication.

  • Key Features:

  • Reach customers through preferred methods like texting and live chat.

  • Real-time engagement and response capabilities.


5. Digital Vehicle Inspections (DVI):
  • Description: Visual-based vehicle inspections for upselling potential.

  • Key Features:

  • Integrates with CRM for comprehensive inspection results.


6. Postcards:
  • Description: Automatically generated marketing postcards.

  • Key Features:

  • System scans POS databases to target necessary services for customer retention.


Recent Developments:



1. Awards and Recognition:
  • KUKUI was named NAPA’s Vendor of the Year for 2023, highlighting the company's contribution to the NAPA Auto Care program through consistent support and innovative solutions.


2. Launch of New Products and Features:
  • Live Scheduler: An online tool designed for seamless appointment scheduling tailored to auto repair shops, enhancing customer convenience by integrating with the shop's available services and technician schedules.

  • AI Review Responder: An innovative tool that automates customer review replies, saving time and resources by efficiently handling feedback with personalized, brand-consistent responses.

  • Advanced Customer Mapping and Analytics: Enhances the ability to visualize customer data and understand demographic influences on shop performance.


3. Partnerships:
  • Collaboration with Tekmetric to drive efficiency in auto repair by synergizing marketing expertise with operational capabilities.


4. Other Developments:
  • Continued improvements in services like the Text Marketing platform and Digital Vehicle Inspections that align with modern automotive repair demands.

  • Expansion and enhanced offerings at global automotive events like ATI's SuperConference 2024 to maximize reach and impact.


By focusing on automotive industry-specific marketing challenges, KUKUI empowers client shops to increase profitability, improve lead management, and foster deep customer engagement.