Kustom US, Inc. is a family-owned and operated property restoration firm headquartered in Longwood, Florida. Established in 1968, the company has evolved over more than five decades to become one of the largest privately held full-service property restoration and remediation companies in North America. Kustom specializes in providing comprehensive disaster restoration services to commercial, industrial, and residential clients, aiming to restore properties efficiently and effectively to their pre-loss conditions.
Key Strategic Focus
Kustom's strategic focus centers on delivering unparalleled general contracting and emergency restoration services. The company offers a wide range of services, including fire, water, and mold restoration, as well as reconstruction. Licensed to operate in 48 states with 29 locations across the U.S., Kustom combines industry-leading response times with personalized attention, ensuring that clients receive prompt and effective restoration solutions.
Financials and Funding
In October 2020, Kustom secured acquisition financing from Cyprium Partners, a private equity firm. This funding has supported the company's growth initiatives, including strategic acquisitions and expansion into new markets.
Pipeline Development
Kustom has expanded its service offerings and geographic reach through strategic acquisitions. Notable acquisitions include:
- Five Star Restoration & Construction, Inc.: Acquired in January 2022, this partnership enhanced Kustom's presence in California.
- Square One Builders: Acquired in July 2021, this Arizona-based restoration and remediation business expanded Kustom's footprint in the Southwest region.
- Zion Restoration: Acquired in July 2020, this acquisition strengthened Kustom's services in the Northwest region.
Technological Platform and Innovation
Kustom leverages advanced technologies and methodologies to enhance its restoration services. The company employs state-of-the-art equipment and techniques in fire, water, and mold restoration, ensuring efficient and effective recovery processes. Additionally, Kustom utilizes proprietary project management systems to streamline operations and maintain high standards of service delivery.
Leadership Team
Kustom's leadership team comprises experienced professionals dedicated to guiding the company's growth and maintaining its commitment to excellence:
- Andrew Zavodney: Chairman and CEO, overseeing the company's strategic direction and overall operations.
- Kevin Sheppard: President and Chief Operating Officer, responsible for managing daily operations and implementing strategic initiatives.
- Leo Koo: Chief Financial Officer, overseeing financial planning and management.
- Andrew Mondy: Chief Technology Officer, leading technological advancements and innovations within the company.
Leadership Changes
In September 2022, Kustom appointed Kevin Sheppard as Chief Operating Officer to strengthen its operating model and support future growth.
Competitor Profile
Market Insights and Dynamics
The property restoration industry in the United States is highly competitive, with numerous firms offering a range of services to commercial and residential clients. The market is characterized by the need for rapid response times, comprehensive service offerings, and the ability to handle large-scale disaster recovery projects.
Competitor Analysis
Kustom faces competition from several key players in the industry:
- BlueTeam: Founded in 2008 and based in Boca Raton, Florida, BlueTeam provides restoration services similar to Kustom's offerings. The company has an estimated revenue between $25 million and $100 million and employs between 100 and 250 individuals.
- ATI (American Technologies, Inc.): Established in 1989 in Anaheim, California, ATI operates in the residential services industry and generates approximately $725 million more in revenue than Kustom.
- SERVPRO: Founded in 1967 and headquartered in Gallatin, Tennessee, SERVPRO competes in the professional services field and generates approximately $140 million more in revenue than Kustom.
Strategic Collaborations and Partnerships
Kustom has engaged in strategic partnerships to enhance its service capabilities and market reach. For instance, the acquisition of Five Star Restoration & Construction, Inc. in January 2022 allowed Kustom to accelerate growth and expand its footprint in California.
Operational Insights
Kustom's strategic considerations include maintaining a balance between rapid response times and personalized service. The company's extensive national footprint, combined with local service delivery, positions it competitively in the market. Kustom's family-owned and operated structure contributes to its distinct competitive advantage, fostering a culture of trust and reliability.
Strategic Opportunities and Future Directions
Kustom's strategic roadmap focuses on continued expansion through acquisitions and organic growth. The company's strengths in rapid response, comprehensive service offerings, and a strong leadership team position it well to capitalize on future opportunities in the property restoration industry.
Contact Information
For more information about Kustom and its services, please visit their official website.
Note: Specific contact details such as email addresses, phone numbers, and physical addresses have been omitted in accordance with the provided instructions.
