KYBERNA AG Report
Overview
KYBERNA AG is a pioneering information technology company headquartered in Vaduz, Liechtenstein. Established in 1986, KYBERNA is renowned for its development and implementation of innovative software solutions that boost business efficiency. Their flagship offerings include ky2help®, a service management product, alongside comprehensive IT infrastructure services and data center management solutions. The company serves a wide spectrum of clients across Germany, Austria, Switzerland, and Liechtenstein, including SMEs, large corporations, and public administrations.
Company Website: [www.kyberna.com](https://www.kyberna.com)
Headquarters: Fürst-Franz-Josef-Strasse 5, 9490 Vaduz, Liechtenstein
Key Markets: Germany, Austria, Switzerland, Liechtenstein
Products and Services
KYBERNA delivers a spectrum of IT solutions:
- ky2help®: A service management software enhancing IT service processes with integrated advanced AI functionalities.
- ky4workplace: A virtual desktop infrastructure solution facilitating secure and flexible workplace management.
- eAuktion: An online auction software platform improving digital auction efficiency.
- Comprehensive IT security and consulting services, backed by ISO/IEC 27001:2013 certification.
Leadership and Key Personnel
The leadership team is pivotal to KYBERNA's growth and innovation strategies:
- Alexander Zorn: Designated as Chief Executive Officer, effective April 2025, poised to advance KYBERNA's strategic vision.
- Jacqueline Frei: Head of Sales & Marketing, instrumental in driving market expansion and engagement.
- Leaders specializing in Cloud & IT Services, Professional Services, and Financial Management provide strong operational support.
Additional Key Employees
- Marco Bless: Division Director Professional Services
- Milan Blagojevic: Junior Account Manager
- Ingo Pretterhofer: Project Manager
- Tobias Hielscher: Project Manager
Historical Milestones
- 1994: Transition from internal IT service provider to serving external customers.
- 1999: Launch of ky2help® as an innovative ticketing software.
- 2017: Release of ky4workplace addressing cloud computing trends.
- 2023: Attained ISO 27001 certification, reaffirming commitment to security and quality.
Strategic Positioning
KYBERNA AG is a prominent entity in the IT service management domain within the DACH region, distinguished by its emphasis on service quality and customer satisfaction. The integration of AI technologies into their solutions and strategic leadership changes, such as the upcoming appointment of Alexander Zorn, highlight their dedication to growth and adaptation in the rapidly changing tech industry.
Contact Information
Phone: +423 238 22 22
Email: info@kyberna.com
Office Locations
- Vaduz, Liechtenstein (Headquarters)
- Berlin, Germany
- Feldkirch, Austria
- Buchs, Switzerland
KYBERNA's strong regional presence enables a customer-focused strategy, ensuring accessible and personalized IT solutions.
Competitor Analysis
The competitive landscape for KYBERNA encompasses several global tech and software solution providers:
1. FATTOC, LLC (United States): Specializes in technology solutions for financial markets, posing notable competition due to similar employee size and focus on scaling powerful systems.
2. Worldwide Business Solutions: Offers comprehensive software development and SAP services, aligning closely with KYBERNA's IT solutions.
3. Genesis Petroleum Inc: Primarily in oil & gas, yet their technological innovations may introduce indirect competition across tech applications.
4. Value Soft: Provides IT services and corporate training, intensifying competition through their business software solutions.
5. Buildr: Known for construction project management software and CRM platforms, which overlap with KYBERNA's business software in client management solutions.
KYBERNA distinguishes itself through its focused offerings in IT infrastructure and business software, supported by extensive expertise and a strong market foothold. Continuous innovation and strategic partnerships will be crucial for maintaining a competitive edge.
