KYOCERA Document Solutions AU & NZ: Company Profile

Background

Overview

KYOCERA Document Solutions AU & NZ is a subsidiary of KYOCERA Document Solutions Inc., a global leader in document imaging solutions. Established in 1989, the company has been dedicated to helping organizations minimize financial and ecological waste for over 30 years. With a comprehensive range of printers, multifunction devices, and document management solutions, KYOCERA is renowned for its unique ECOSYS® durable imaging system, which offers cost-saving printer technology with long-life imaging components, greater reliability, and a significantly lower total cost of ownership (TCO) over the product's lifespan.

Mission and Vision

KYOCERA's mission is to "Put knowledge to work," enabling organizations to transform information into knowledge, excel at learning, and surpass others. The company aims to become a document solutions provider that contributes to the development of its customers' businesses by creating added value.

Industry Significance

As a leading provider of document solutions, KYOCERA plays a pivotal role in helping businesses optimize and manage their document workflows, enhancing efficiency and productivity. The company's commitment to eco-friendly technologies and cost-effective solutions has solidified its position in the document imaging industry.

Key Strategic Focus

Core Objectives

Comprehensive Service Integration: KYOCERA focuses on integrating Managed Document Services (MDS) with IT infrastructure development and management, offering a holistic approach to document solutions.

Digital Transformation Support: The company aims to assist organizations in their digital transformation journeys by providing advanced document management solutions that streamline operations and enhance productivity.

Areas of Specialization

Managed Document Services (MDS): Offering services from assessment of the customer's document environment to optimization of hardware positioning, workflow improvement, fleet management, and continuous support.

Enterprise Content Management (ECM): Providing solutions that automate and streamline workflows, enabling comprehensive document management.

Key Technologies Utilized

ECOSYS® Technology: A durable imaging system that reduces waste and lowers the total cost of ownership.

Cloud Services: Offering private, hybrid, and public cloud services to enhance document management capabilities.

Cybersecurity Solutions: Implementing cybersecurity maturity programs, auditing, and end-user awareness training to safeguard organizational data.

Primary Markets Targeted

Australia and New Zealand: Serving a diverse range of industries, including education, healthcare, financial services, government, and legal sectors.

Financials and Funding

Funding History

As a subsidiary of KYOCERA Document Solutions Inc., KYOCERA Document Solutions AU & NZ's financials are integrated into the parent company's consolidated financial statements. Specific funding details for the Australian and New Zealand operations are not publicly disclosed.

Recent Developments

In July 2019, KYOCERA Document Solutions Inc. acquired Huon IT Pty Ltd, an Australian-based provider of ICT services, to enhance its comprehensive service capabilities in the Australian market.

Pipeline Development

Key Initiatives

TASKalfa SRA3 Series: The introduction of the TASKalfa SRA3 multifunction devices supports digital transformation by offering high-performance output and enterprise-grade security.

Process Automation Services: Designed to streamline operations, reduce administrative burden, and improve accuracy across businesses by replacing paper-based tasks with efficient, digital workflows.

Technological Platform and Innovation

Proprietary Technologies

ECOSYS® Imaging System: A durable imaging system that reduces waste and lowers the total cost of ownership.

Significant Scientific Methods

Enterprise Content Management (ECM): Automates and streamlines workflows, enabling comprehensive document management.

Cloud Services: Private, hybrid, and public cloud services to enhance document management capabilities.

AI-Driven Capabilities

Process Automation Services: Utilizing AI to replace paper-based tasks with efficient, digital workflows, thereby streamlining operations and reducing administrative burden.

Leadership Team

Key Executives

Ryosuke Okochi: Managing Director of KYOCERA Document Solutions AU & NZ.

Mark Vella: Executive Director of Sales & Marketing at KYOCERA Document Solutions.

Rohan Higgins: Chief Financial Officer & Chief Operating Officer at Kyocera Document Solutions Australasia.

Christine Favre OLY: Administration Manager and Customer Experience Specialist with a focus on Process Improvement and Project Coordination.

Alejandro Auscarria: IT Systems Administrator.

Competitor Profile

Market Insights and Dynamics

The document solutions market in Australia and New Zealand is evolving, with a shift from traditional Managed Document Services (MDS) to comprehensive services that include IT infrastructure development and management. This transformation presents opportunities for companies like KYOCERA to integrate ICT services and Enterprise Content Management (ECM) solutions into their offerings.

Competitor Analysis

Ricoh Australia: Offers a range of document management solutions and has a significant presence in the Australian market.

Konica Minolta Australia: Provides multifunctional devices and document solutions, competing in similar market segments.

FUJIFILM Business Innovation Australia: Delivers document management and printing solutions, serving various industries.

Canon Australia: Offers imaging and printing solutions, competing in the document solutions space.

Strategic Collaborations and Partnerships

The acquisition of Huon IT Pty Ltd in 2019 enhanced KYOCERA's capabilities in providing comprehensive ICT services, strengthening its position in the Australian market.

Operational Insights

Strategic Considerations

KYOCERA's integration of ICT services and ECM solutions positions it to offer comprehensive document management solutions, differentiating it from competitors who may focus solely on hardware or software. This holistic approach addresses the evolving needs of businesses seeking integrated solutions for their document workflows.

Strategic Opportunities and Future Directions

Roadmap and Expansion

Digital Transformation Support: Continuing to assist organizations in their digital transformation journeys by providing advanced document management solutions.

Comprehensive Service Integration: Expanding the integration of MDS with IT infrastructure and ECM solutions to offer holistic document management services.