LateShipment.com Company Research Report
Company Overview
- Name: LateShipment.com
- Mission: Driven by a mission to bring more transparency to the world of shipping and to address the power imbalance between businesses and shipping carriers.
- Founded: 2014 (as an independent company)
- Founders: Developed as a side project in 2013 by a retail manufacturing company's development team to automate claims processes.
- Key People:
- Divya
- Murugesan
- Lakshmikanth
- Vinitha
- Rahul
- Kaviya
- Sashank
- Akshaya
- Enosh
- Hemalatha
- Headquarters: No information available
- Number of Employees: 40+ as of 2018
- Revenue: No information available
- Known For: Post-purchase automation solutions, specifically parcel audit solutions that recover millions of dollars in shipping refunds worldwide.
Products
Shipping Solutions
1. Parcel Audit and Shipping Refunds
- Description: Automates audit of shipping invoices to recover refunds for 50+ service failures and billing errors.
- Key Features:
- Automated Shipping Invoice Audit
- Automated Refund Recovery
- Lost and Damaged Claims
- Shipping Analytics and Reports
2. Shipping Insurance
- Description: Protects shipments against loss and damage during transit.
- Key Features:
- Automated Shipment Protection
- Customizable Insurance Rules
- Flexible Coverage Value
- Automated Claims Management
Customer Experience Optimization Solutions
3. Delivery Experience Management
- Description: Enhances delivery experience to reduce customer inquiries and increase revenue.
- Key Features:
- Automated Delivery Notifications
- Branded Tracking Experiences
- Predictive Incident Alerts
- Estimated Delivery Date
4. Returns Experience Management
- Description: Facilitates seamless returns and exchanges, retaining revenue.
- Key Features:
- Smart Returns and Exchanges
- Branded Returns Tracking
- Automated Return Workflows
- Returns Management Portal
Recent Developments
- New Products: No information available
- New Features: No information available
- New Partnerships: No information available
Other Relevant Information
- Core Values:
- Data-Driven Decisions
- Continuous Improvement
- Challenging the Status Quo
- Customer Empathy
- User-Friendly Products
- Candid Feedback and Communication
- Recent News: Launched predictive algorithms and expanded to serve customers in 70+ countries by 2019.
- Publications & Recognition: Featured in various retail and shipping publications for its innovations in post-purchase management and real-time tracking predictions.
- Contact:
- Phone: +1 888-930-5934
- Email: support@lateshipment.com
- Compliance: Adheres to Data Privacy and Security regulations including GDPR.
(Note: Some sections are marked "No information available" due to a lack of available data in the provided content.)
