Company Research Report: Laundryheap
Company Overview
Name, Mission of the company
- Name: Laundryheap
- Mission: To deliver the quickest, easiest to use, and most reliable professional laundry and dry cleaning service that completely adjusts to your needs.
When was the company founded and by whom
- Founded: 2014
- Founder: No information is available
Key people in the company
- Key People:
- Deyan Dimitrov: CEO
- Mayur Bommai: Co-Founder
- Simon Smith: Founder of FanFares.io
- Mohammad Kashan Azmi: Ops & Sales professional
- Claudio Meloni: Customer Operations Manager
Headquarters
- Headquarters: London, Andover
Number of employees
- Number of employees: 51-200 employees
Revenue of the company
- Revenue: No information is available
What is the company known for
- Known for:
- On-demand laundry and dry cleaning services
- 24-hour delivery turnaround
- Zero-emission delivery vehicles
- Operating in 14 countries globally
Products
What products do they offer
- Products:
- Laundry Services
- Dry Cleaning
- Ironing
- Duvets & Bulky Items Cleaning
High level description of the product
- Laundry Services: Laundryheap offers washing and tumble-drying for everyday laundry, bedsheets, and towels. The service includes free collection and delivery with a 24-hour turnaround time.
- Dry Cleaning: Dry cleaning services for delicate items and fabrics. Includes ironing and is returned on hangers.
- Ironing: Ironing services for already clean items, returned on hangers.
- Duvets & Bulky Items Cleaning: Custom cleaning for larger items like duvets that require extra care.
Key features of each of the products
- Laundry Services:
- Free collection and delivery
- 24-hour service turnaround
- Clothes returned in a reusable Laundryheap bag
- Dry Cleaning:
- Free collection and delivery
- 24-hour service turnaround
- Items returned on hangers
- Ironing:
- Free collection and delivery
- 24-hour service turnaround
- Items returned on hangers
- Duvets & Bulky Items Cleaning:
- Free collection and delivery
- Up to 3 days for service turnaround
- Items returned in a Laundryheap bag
Recent Developments
What are the recent developments in the company
- Recent Developments:
- Expansion into Peru through the acquisition of GetLavado, the market leader in the region.
- Strengthening presence in Boston with more branded vans.
- Participation in London’s 2024 Cargo Bike Cruise to promote zero-emission delivery.
What are the new products launched
- New Products Launched: No information is available
What are the new features added to the existing products
- New Features Added: No information is available
Any new partnerships etc
- New Partnerships:
- Partnered with Blue Rewards to offer customers double reward points with each Laundryheap order.
- Collaborating with Google Maps Platform's Last Mile Fleet Solution and LogisticsOS for improved logistics operations.
Sustainability & Social Responsibility
- Sustainability Initiatives:
- Investing in the largest fleet of electric delivery vehicles to reduce carbon emissions.
- Focus on reducing water, electricity consumption, and packaging.
Customer Reviews and Testimonials
- Rated Excellent: by 500,000+ users across various platforms.
Customer Testimonials:
- Andrew: Praised the app for ease of use and convenience.
- Fabio: Appreciated the service reliability and customer support.
- Lisa: Found the wash and tumble dry service fantastic and timely.
- David: Enjoyed the convenience of hotel collection and delivery.
Global Presence
- Countries: Operating in 14 countries including UK, Ireland, France, Netherlands, UAE, Qatar, USA, Kuwait, Bahrain, Saudi Arabia, Singapore, Peru, Denmark, and Sweden.
This report summarizes the key information about Laundryheap based on the provided data. Specific fields without available data are noted accordingly.
