livingHR, Inc. Company Profile

Background

Overview

livingHR, Inc., known as The Work Agency™, is a privately held, 100% women-owned human resources (HR) consulting and executive search firm. Established in 2009, the company is headquartered in Tampa, Florida, and operates additional offices in Atlanta, Austin, Boston, Charlotte, Chicago, Denver, Orlando, West Palm Beach, and Greenville. livingHR specializes in human-centered HR solutions, aiming to humanize work environments and enhance organizational performance.

Mission and Vision

livingHR's mission is to humanize work for everyone, believing that when people thrive, business thrives. The company's vision is to build cultures that drive performance, purpose, and long-term success through human-centered HR consulting, inclusive workplace design, and meaningful employee experiences.

Primary Area of Focus

livingHR focuses on providing scalable HR solutions that reduce organizational burden and boost performance. Their services include managed HR services, project-based consulting, interim or fractional leadership, and recruiting and search services. Key practice areas encompass People Operations & Core HR, Culture, Talent Brand & Experience, Total Rewards & Compensation, Organizational Design and Workforce Planning, Performance, Learning & Development, and Strategy.

Industry Significance

As a 100% women-owned business, livingHR contributes to diversity and inclusion within the HR consulting industry. The company has positively impacted over 400 workplaces and served more than 4 million employees, demonstrating its significant role in transforming workplace cultures and enhancing employee experiences.

Key Strategic Focus

Core Objectives

livingHR aims to humanize work environments by integrating human-centered design thinking into HR practices, thereby fostering cultures that drive performance and employee engagement. The company seeks to provide scalable HR solutions that align with business goals and enhance organizational efficiency.

Specific Areas of Specialization

The company's specialization includes:

• People Operations & Core HR: Optimizing HR functions to maximize operational efficiency and employee experience.

• Culture, Talent Brand & Experience: Building authentic employer brands and cultures that attract and retain top talent.

• Total Rewards & Compensation: Crafting transparent and equitable reward systems to drive engagement and retention.

• Organizational Design and Workforce Planning: Aligning organizational structures and talent strategies with business needs.

• Performance, Learning & Development: Transforming team growth and performance through development programs and learning strategies.

• Strategy: Bridging the gap between people and business through HR strategy consulting.

Key Technologies Utilized

livingHR employs various HR technologies, including HRIS consulting, HCM software implementation, and HR technology optimization. These tools automate recruitment, onboarding, benefits, and performance management to create a seamless employee experience.

Primary Markets or Conditions Targeted

The company serves a diverse range of industries, including professional services, legal, private equity, tech & SaaS, healthcare & life sciences, financial services, consumer & retail, nonprofits, and manufacturing, distribution & supply chain. livingHR is structured to support organizations from fast-scaling startups to enterprise-level companies.

Financials and Funding

Funding History

As a privately held company, livingHR has not publicly disclosed detailed funding history. However, the company has experienced significant growth since its inception in 2009, expanding its services and geographic presence.

Total Funds Raised

Specific details regarding total funds raised are not publicly available.

Notable Investors

Information about individual investors or investment rounds is not publicly disclosed.

Intended Utilization of Capital

While specific utilization details are not disclosed, the company's expansion into multiple U.S. cities and the development of various HR solutions suggest that capital has been directed toward service diversification and geographic growth.

Pipeline Development

As a service-oriented HR consulting firm, livingHR does not have a product pipeline in the traditional sense. Instead, the company continually develops and refines its service offerings to meet evolving client needs. This includes expanding its managed services, enhancing project-based consulting capabilities, and integrating new HR technologies to improve service delivery.

Technological Platform and Innovation

Proprietary Technologies

livingHR offers innovative products designed to enhance workplace experiences, such as:

• Humanized Career Transition: A modernized, virtual alternative to traditional outplacement services.

• People Function Diagnostic: A tool to quickly identify workplace strengths, opportunities, and solutions.

• humanlyX: An anonymous insights survey platform that provides data-driven recommendations.

• HQ Leader: A leadership development series focused on human intelligence.

• WeBelong: A DEIB learning series for employees.

• WellbeingWx: A comprehensive program aimed at preventing burnout and supporting employee well-being.

Significant Scientific Methods

livingHR employs human-centered design thinking to create inclusive and effective workplace solutions. This approach emphasizes empathy, collaboration, and iterative development to address complex HR challenges.

AI-Driven Capabilities

While specific AI-driven capabilities are not detailed, livingHR's use of data-driven insights and technology platforms suggests an integration of advanced analytics to inform HR strategies and decisions.

Leadership Team

livingHR's leadership team comprises experienced professionals with diverse backgrounds in HR and business strategy. Notable members include:

• Keri Higgins-Bigelow: Founder and CEO, leading the company's vision and strategic direction.

• Cara Hunter: Senior Vice President of Talent + Culture, overseeing talent management and organizational development.

• Michele Zucco: Senior Vice President of People + Culture, focusing on people operations and cultural initiatives.

• Alexia Farnett: Senior Director of Client Experience (People + Culture), ensuring client satisfaction and service excellence.

• Tahlia Dossantos: Senior Director of Talent + DEIB, leading diversity, equity, inclusion, and belonging initiatives.

• Alexandra Fowler: Director of Executive Services, managing executive-level client relationships and services.

Leadership Changes

In March 2017, Jennifer Glor joined livingHR as Vice President of Consulting, bringing over 20 years of experience in HR leadership and consulting. Her role focused on growth strategy and the development of new product offerings in leadership development and talent experience feedback.

Competitor Profile

Market Insights and Dynamics

The HR consulting industry is experiencing growth, driven by organizations' increasing focus on employee engagement, organizational culture, and talent management. Companies are seeking innovative solutions to enhance workplace environments and improve performance.

Competitor Analysis

Key competitors in the HR consulting space include:

• Gallup: An analytics and advisory company providing workplace consulting services.

• Studio Cassone: Specializes in labor consulting and human resource management services.

• Wellpoint: Offers absence management and workplace health solutions.

• HR Unlimited, Inc.: Provides affirmative action and workforce analytics outsourcing services.

livingHR differentiates itself through its human-centered approach, comprehensive service offerings, and focus on creating inclusive and effective workplace cultures.

Strategic Collaborations and Partnerships

livingHR collaborates with various organizations to enhance its service offerings and expand its reach. The company partners with community leaders and hosts events like DisruptHR Tampa to connect with fellow professionals and share insights on workplace innovation.

Operational Insights

livingHR's operational strategy emphasizes scalability, flexibility, and a human-centered approach to HR consulting. The company's diverse service offerings and geographic presence enable it to cater to a wide range of client needs, from startups to large enterprises.