Louisiana Department of Insurance Comprehensive Report
Overview
The Louisiana Department of Insurance (LDI) serves as the regulatory body for the insurance industry in Louisiana. Its core mission is to ensure compliance with insurance laws, guarantee market stability, and protect consumer interests. The department's offerings include consumer assistance, regulatory oversight, and fraud prevention, supported by innovative digital services.
Key Personnel
Commissioner of Insurance
The Commissioner of Insurance, Timothy J. Temple, elected in 2023, provides leadership with over 20 years of insurance sector experience. As a native of DeRidder, Louisiana, he serves a term from January 8, 2024, to January 10, 2028. Temple is pivotal in shaping regulatory policies and overseeing department operations.
Chief Deputy Commissioner
Barrow Peacock was appointed Chief Deputy Commissioner following his tenure as a Louisiana State Senator for District 37 until January 8, 2024. He plays a key role in strategic decision-making and regulatory guidance.
Chief of Staff / Undersecretary
Effective November 2023, Chris Cerniauskas holds dual roles as Chief of Staff and Undersecretary. Based in Baton Rouge, Cerniauskas is instrumental in departmental operations and leadership.
Deputy General Counsel
Walt Corey, the Deputy General Counsel, is responsible for legal advisement and regulatory compliance. He can be contacted at (225) 219-0605 or via email at walt.corey@ldi.la.gov.
Chief of Staff
Denise Gardner, who was awarded the Robert Dineen Award, brings over 32 years of leadership experience, significantly contributing to the state's insurance regulatory landscape.
Services and Resources
The LDI offers a variety of online services designed to enhance user engagement and accessibility:
- Producer / Adjuster Search: [Search](https://www.ldi.la.gov/onlineservices/ProducerAdjusterSearch/)
- Company Search: [Search](https://www.ldi.la.gov/onlineservices/ActiveCompanySearch/)
- Consumer Complaint Form: [Form](https://www.ldi.la.gov/onlineservices/ConsumerComplaintForm)
In addition, the LDIConnect App is available for download on the App Store and Google Play for improved service delivery and consumer interaction.
Strategic Initiatives and Priorities
The department underlines the following strategic priorities:
- Strengthening consumer protection mechanisms by establishing stringent compliance measures to deter fraudulent practices and ensure equitable treatment.
- Elevating market competition through legislative reforms that ease the entry of new insurers while maintaining robust oversight.
Regulatory Environment and Innovations
Under Commissioner Temple's leadership, the LDI is adopting innovative regulatory practices to streamline processes and enable more efficient compliance. The department prioritizes digital transformation to improve transparency and service accessibility.
Recent Performance and Achievements
The LDI's proactive approaches have effectively reduced consumer complaints, signaling increased satisfaction with insurance market regulations. By advancing policyholder education, the department reinforces consumer knowledge of their insurance rights and responsibilities.
Challenges and Focus Areas
The LDI is tasked with balancing regulatory demands while enticing new insurance entities to the state. A current focus is on disaster preparedness and mitigation of climate-related risks, essential for Louisiana's vulnerability to hurricanes and flooding.
Contact Information
- Primary Phone: (225) 342-5900
- Toll-Free: 1-800-259-5300
- Mailing Address: P.O. Box 94214, Baton Rouge, LA 70804
- Physical Address: 1702 N. Third Street, Baton Rouge, LA 70802
For more information, visit the official website at [LDI Louisiana.gov](https://ldi.la.gov/) or engage through their [official Facebook page](https://www.facebook.com/lainsurancedept/).
With a focus on fostering a regulated climate conducive to consumer protection and market growth, the Louisiana Department of Insurance remains integral to the state's economic framework and community resilience.
