Company Research Report: Loyal Guru

Company Overview

• Name: Loyal Guru

• Mission: Loyal Guru aims to empower retailers with smart tools to better interact with their clients, enhancing efficiency, and ensuring a more personalized and profitable client engagement experience.

• Founded: 2016

• Founders: Borja Sanfeliu and Javi Fernández

• Key People:

• Borja Sanfeliu, Co-founder and CEO

• Javi Fernández, Co-founder and CTO

• Gemma Pons, Chief Operating Officer

• Ernest Figueras, VP of Finance

• Laura Guerra, VP Partnerships

• David Mora, Head of Product

• Eric Ponce, VP Engineering

• Jordi Reig, Head of Engineering

• Yesenia Lara, Head of Presales

• Raquel Duerto, VP Client

• Raúl González, Head of Delivery

• Esther Alonso, Head of Integrations

• Diana Lecha, Head of Support

• Georgina Giordano, Head of HR

• Headquarters: Calle Pallars 85, bajos 4, 08018, Barcelona, Spain

• Number of Employees: Over 80 across 10 countries

• Revenue: No information is available

• Known For: Creating a leading customer data platform (CDP) and loyalty management software tailored for retailers.

Products

• Loyalty Management:

• Manage loyalty programs with personalized rewards, automate earning in multiple currencies, tiers, and gamification strategies.

• Key Features:

• Flexible rules engine, rewards catalog, omnichannel tracking, and cross-currency capabilities.

• Offer Personalization:

• Create and manage personalized offers at scale.

• Key Features:

• Omnichannel delivery, budget control, automated forecasting, and real-time monitoring.

• Customer Data Management:

• Collect and activate customer data efficiently and securely.

• Key Features:

• Data storage, ID resolution, audience management, and analytics.

• Retail Analytics:

• Access key metrics and dashboards for actionable business insights.

• Key Features:

• Ready dashboards, advanced filters, and real-time data access.

Recent Developments

• New Products Launched: No information is available

• New Features Added: No information is available

• Partnerships:

• Recently partnered with FJX, enhancing retail solutions capabilities.

Conclusion

Loyal Guru has established itself as a significant player in the retail tech landscape by providing robust, data-driven solutions for personalization and loyalty programs. Their leadership team brings a wealth of industry experience driving the company's innovative approach and customer-centric solutions. Despite the absence of specific revenue data, Loyal Guru’s strategic partnerships and advanced technology platforms position them well for continued growth and influence in the sector.