Company Research Report: Luma Health
Company Overview
Name
Luma Health
Mission
Luma Health's mission is to streamline healthcare access for patients, helping providers and patients by simplifying clinical, financial, and operational journeys to ultimately make healthcare easier to access and navigate.
Founding
- Founded by: No information is available
- Year of Foundation: No information is available
Key People
- Adnan Iqbal, Chief Executive Officer
- Aditya Bansod, Chief Technology Officer
- Tashfeen Ekram, MD, Chief Medical Officer
- Ed Furlong, Chief Operating Officer
- Marcelo Oliveira, Senior Vice President, R&D
- Jennifer Etter, Head of Design
- Dave Smith, Senior Vice President, Revenue
- Kristina Kemp, Head of Customer Success
- Nick Lees, Head of Information Security & Compliance
- Kader Kapadia, Head of Customer Delivery
Headquarters
3 East 3rd Ave, Suite 307, San Mateo, CA 94401
Number of Employees
No information is available
Revenue
No information is available
What is the company known for
Luma Health is recognized for its AI-powered Patient Success Platform, which facilitates better outcomes for patients, healthcare staff, and organizations by making healthcare more accessible and efficient.
Products
Patient Success Platform
- Description: A comprehensive platform designed to improve patient engagement and access to healthcare.
- Key Features:
- Access and Retention: Simplifies patient access through improved referral processes.
- Referrals: Streamlines bringing in new patients.
- Scheduling: Facilitates booking appointments from various points of contact.
- Waitlist: Manages patient appointments dynamically.
- Feedback Management: Enhances patient feedback processes.
- Intake and Patient Forms: Simplifies the completion and management of intake forms.
- Reminders and Recalls: Automates patient reminders to enhance engagement.
- Navigator (AI Concierge): Provides AI-driven patient assistance.
- Fax Transform (AI): Automates and simplifies fax processing.
Spark
- Description: A smart AI solution integrated across the Luma platform to enhance patient and staff experiences.
- Key Features:
- AI-assisted translation and multilingual support.
- Interpretation of patient intent through TensorFlow models and large language models (LLMs).
- GenAI capabilities for automating communication tasks and improving self-service options for patients.
Integrations
- EHR Integrations: Seamlessly integrates with major EHR systems, including Epic, Oracle Health, MEDITECH, NextGen, eClinicalWorks, Athenahealth, Veradigm, and Greenway.
Recent Developments
New Products Launched
- Spark: New AI capabilities launched to enhance both patient and staff efficiency, as announced during the annual customer summit, Lumanate 2024.
New Features
- Digital Call Deflection: Luma Health introduced features aimed at reducing manual call burdens on providers, thereby saving time for both providers and patients.
New Partnerships and Developments
- Partnership with Change Healthcare: Formed to augment their offering and broaden the suite of patient success capabilities.
- Integration with MEDITECH Expanse: Enhanced capabilities in the MEDITECH Expanse EHR which extends the reach of Luma's Patient Success Platform.
- Oracle Validated Integration: Achieved for stronger collaboration with Oracle Health, ensuring smoother workflows.
This detailed company-focused market research report presents a structured overview of Luma Health, emphasizing its organizational, product, and recent developmental aspects found in the data provided. Further specific data points, such as year of establishment, founding individual(s), number of employees, and detailed revenue, were not available in the data analyzed.
