M. Miller & Son - Comprehensive Analysis Report

Summary

M. Miller & Son is a public adjusting firm serving residential and commercial clients in the New York tri-state area. Founded in 1928, the company is currently in its fourth generation of family leadership, and is known for its commitment to clients and the expertise of its employees. M. Miller & Son operates as advocates for policyholders, assisting them in maximizing their insurance claim settlements.

1. Strategic Focus & Objectives

Core Objectives

• M. Miller & Son aims to maximize insurance claim settlements for its clients.

• The firm provides guidance through the claim preparation process, offering professional insight from a team of experts.

• The firm exclusively represents the policyholder, not the insurance company.

Specialization Areas

• The firm specializes in representing policyholders in insurance claims.

• They provide professional insight to ensure clients receive the maximum settlement to which their policy entitles them.

Target Markets

• M. Miller & Son serves both residential and commercial clients.

• The firm operates in the New York tri-state area.

2. Financial Overview

Funding History

Specific information about the company's funding history is not available.

3. Product Pipeline

Key Products/Services

• Public Adjusting Services: Assisting clients with various types of insurance claims to maximize their settlements. This includes guidance through the claim preparation process.

4. Technology & Innovation

Technology Stack

• M. Miller & Son utilizes data management and processing expertise to support its claims adjustment services.

• They provide an informative forum called "Ask Miller" to address policyholder questions related to insurance, loss, and claims.

5. Leadership & Management

Executive Team

• Michael Miller: Principal. Formerly the president of the NJPAA (New Jersey Public Adjusters Association) and a two-time member of the board of directors for NAPIA. He is a licensed public adjuster in New Jersey, New York, and Connecticut and is currently the managing member of M. Miller & Son, in addition to being a general property adjuster and loss consultant for the firm.

• Michael Borgo: Principal. He joined M. Miller & Son in 1980 and has been a principal since 1990. As a licensed public adjuster and loss consultant, Michael has adjusted thousands of claims arising from catastrophic events. He specializes in disputed insurance claims and has been appointed as an appraiser and umpire for numerous insurance appraisal proceedings.

• Barry S. Miller: General Counsel.

• Jeff Schwartz: Licensed Public Adjuster.

• Ofelia Acevedo: Senior Office Administrator/Licensed Public Adjuster. She joined M. Miller & Son in 1991 and oversees operations and office services. She is fluent in Spanish and Portuguese.

• Natasha Sangiacomo: Executive Assistant/Licensed Public Adjuster. She joined M. Miller & Son in 1993.

• Lis Moreno: Executive Assistant. She joined M. Miller and Son in 2011.

• Bruce Alan Sidwell: Data Manager.

• Gary Freeman: Data Associate.

6. Competitive Analysis

Major Competitors

Information about competitors is not available.

7. Market Analysis

Market Overview

M. Miller & Son operates in the public adjusting industry, advocating for policyholders to ensure they receive fair settlements from insurance companies.

8. Strategic Partnerships

M. Miller & Son maintains memberships in several professional organizations:

• National Association of Public Insurance Adjusters (NAPIA)

• New York Public Adjusters Association (NYPAA)

• Property Owners Association (POA)

• Institute of Real Estate Management (IREM)

• Affordable Housing Management Association (JAHMA)

• New Jersey Apartment Association (NJAA)

• Commerce and Industry Association of New Jersey (CIANJ)

• Professional Insurance Agents (PIA)

9. Operational Insights

M. Miller & Son distinguishes itself through its experience, personalized service, and commitment to maximizing client settlements. The firm offers bilingual services in Spanish and Portuguese to cater to a diverse clientele and provides support for commercial and residential property losses, including fire, water, smoke, windstorm, collapse, lightning strike, and flooding.

10. Future Outlook

Strategic Roadmap

M. Miller & Son is committed to providing ethical, personalized, and quality public adjusting services to its clients. Specific information on the company's strategic roadmap and future business directions is not available.