Company Research Report: Managed247
Company Overview
Name
Managed247 Ltd
Mission of the Company
The mission of Managed247 is to build long-term relationships with clients by fostering trust and communication, exceeding expectations in all interactions, and delivering client-focused IT services while positively impacting the environment and society.
Founding Information
- Founded: September 2009
- Founders: Not specified
Key People in the Company
- No specific individuals mentioned in the data.
Headquarters
100 Avebury Boulevard, Milton Keynes, Buckinghamshire, MK9 1FH, United Kingdom
Number of Employees
As of the information available, the employee count has grown, but specific numbers are not provided.
Revenue
For the year 2023, the company achieved 124% year-over-year growth across the business, but specific revenue figures are not provided.
Recognition
Managed247 is known for winning the Best IT Managed Service Provider from CRN for three consecutive years and featuring in The Sunday Times Tech Track 100.
Industry Certifications
- BSI ISO 27001: Information Security Management Systems
- BSI ISO 20000: Service Management
- BSI ISO 9001: Quality Management
- BSI ISO 14001: Environmental Management
What is the Company Known For?
Managed247 is primarily known for its managed IT services, delivering IT support desk and cloud technologies, alongside maintaining strong partnerships with leading technology firms. They are recognized for achieving high Net Promoter Scores (NPS) and maintaining a customer-obsessed business ethos.
Products and Services
IT Services Offered
1. Cybersecurity: Protecting computers, networks, and data from breaches and unauthorized access.
2. Strategic IT Consultancy: Leveraging digital technologies for business benefits.
3. Cloud Management: Optimizing cloud resources for business purposes.
4. End-user Support: Assisting professionals to optimize IT equipment and apps for business needs.
5. Monitoring & Automation: Using 16 enterprise tools to monitor and automate client systems.
High-Level Description of Products
Managed247 provides a range of IT services tailored to individual client needs, enhancing business operations and managing IT infrastructure. With a focus on cybersecurity, cloud management, and IT consultancy, the services are designed to improve operational efficiency and ensure systems are up-to-date and secure against modern threats.
Key Features of Each Product
- 24/7 Availability: Services are available 24 hours a day, 365 days a year to ensure continuity and minimize downtime.
- Experienced Staff: The team has decades of hands-on experience in managed IT services.
- Dedicated IT Service Desk: Provides constant IT support, either independently or in conjunction with existing teams.
- Transformation & Innovation: Focus on innovation to ensure clients leverage the latest technology.
Recent Developments
New Products and Features
- Expanded monitoring and automation services with new enterprise tools.
- Enhanced customer portal for better service interaction and issue resolution.
New Partnerships
- Collaborations with top technology partners such as Microsoft, Cisco, Dell, and more to provide cutting-edge IT solutions.
Industry Accolades and Achievements
- Increased Net Promoter Score (NPS) to 93 in 2023, substantially higher than the industry average of 60.
Strategic Focus and Values
Commitment to Quality and Environment
Managed247 emphasizes ethical and sustainable practices, promoting an environment-friendly approach by reducing paper usage, conserving energy, and responsibly managing e-waste.
Customer-Centric Approach
Maintaining a customer-obsessed culture, the company is committed to delivering exceptional service and fostering long-term client relationships.
Innovation and Growth
Continuously adapting to technological trends and focusing on innovation to enhance service delivery and operational excellence.
This report covers the detailed overview and recent strategic approach of Managed247 to provide comprehensive market insights about the company.
