Company Research Report: Manawa Networks
Company Overview
Name
Manawa Networks
Mission
Manawa is dedicated to empowering businesses through technology by providing high-quality managed IT services, support, consulting, and cybersecurity at small-business prices.
Founding
Founded: 2008
Founders: No specific founder information available.
Key People
- Matthew Held: Co-Founder & CEO
- Lena Glazunova: Director of Operations
- Shane Scott: Technology Consultant
- Jeanne-Marie Dajao: Chief Accountant
- Julia Kolter: Service Coordinator
- Britta Molloy: Human Resources & Administration
Headquarters
Location: 85 Scarsdale Road, Suite 202, Toronto, ON M3B2R2, Canada
Number of Employees
No specific number provided.
Revenue
No revenue information available.
Known For
Manawa is known for providing comprehensive managed IT services, including cybersecurity, cloud services, IT consulting, and helpdesk support to small and mid-sized businesses across the Greater Toronto and Hamilton Area (GTHA).
Products
Managed IT Services
- Description: Comprehensive management of all IT needs, tailored to improve IT efficiency and reduce issues.
- Key Features:
- 24/7/365 Helpdesk Support
- Proactive Monitoring and Maintenance
- Network Support
- Virtual CIO Services
- Cost-effective Full Fixed Fee (FFF) and Point of Contact (PoC) plans
Cybersecurity Services
- Description: Advanced security solutions to safeguard digital assets and ensure compliance.
- Key Features:
- Continuous Network Monitoring
- Managed Detection and Response (MDR)
- Security Information and Event Management (SIEM)
- Employee Cyber Awareness Training
- Advanced Ransomware Protection
Cloud Services
- Description: Cloud computing solutions to enhance scalability, disaster recovery, and digital transformation.
- Key Features:
- Cloud Migration and Management
- Disaster Recovery Solutions
- Data Backup and Recovery
- Cloud Cost Optimization
- Managed Microsoft Azure and Microsoft 365 Services
IT Consulting and vCIO Services
- Description: Strategic IT consulting to align technology with business goals.
- Key Features:
- IT Strategy Development
- IT Roadmap Planning
- IT Procurement and Budgeting
- Comprehensive IT Assessments
- Technology Alignment Services
IT Helpdesk
- Description: Rapid and reliable IT support available 24/7 to resolve technical issues efficiently.
- Key Features:
- 24/7/365 Support
- Average Response Time of Less Than 15 Minutes
- Remote and On-Site Assistance
- Tierless Support Structure
Network Support
- Description: Design, deployment, and maintenance of robust and secure network infrastructures.
- Key Features:
- Cabling Services
- Wireless Networking
- Network Architecture and Security
- Continuous Monitoring and Maintenance
Endpoint Security
- Description: Comprehensive protection for all endpoint devices against emerging cyber threats.
- Key Features:
- Real-time Endpoint Monitoring
- Advanced Ransomware Protection
- Security Awareness Training
- Endpoint and Network Security Integration
Recent Developments
Recent Partners and Accolades
- Ranked: Among the best 500 managed service providers (MSPs) in the world.
- New Partnerships: No specific new partnerships mentioned.
- Advanced Security Suite: Inclusion of Zero Trust network security and ongoing cybersecurity consulting.
New Products and Features
- Managed Detection and Response (MDR): Enhanced threat detection and response capabilities.
- Cloud Services Enhancements: Expanded services for Microsoft Azure and Microsoft 365, including cloud cost optimization and managed migration services.
- Endpoint Security: New endpoint security measures and robust ransomware protection.
- IT Strategy Consulting: Enhanced vCIO services offering detailed IT roadmaps and strategic planning.
Client Success Stories
- TMF Foods Case Study:
- Problem: Outgrown IT service provider and need for a comprehensive business strategy.
- Solution: Developed a technology strategy, upgraded to multi-building setup, implemented new business applications, and provided wireless solutions.
- Result: Improved workflows, virtually no downtime, and successful long-term partnership.
Employee Initiatives
- Professional Development: Continuous learning opportunities for employees.
- Culture: Built on integrity, teamwork, and a passion for exceeding customer expectations.
Industry Recognition
- Certifications: Adherence to CyberSecure Canada, ISO 27001, CIS, and NIST standards.
- Client Testimonials: High praise for responsive support, reliable service, and effective issue resolution.
For further information, visit Manawa Networks [website](https://www.manawa.ca).
Note: Some fields did not have available information and have been omitted.
