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Company Research Report: MDS Global



Company Overview



  • Name: MDS Global

  • Mission: To enable communication service providers (CSPs) to efficiently transition from simple connectivity providers to profitable digital service providers.

  • Founded: 1985 by Martin Dawes

  • Key People:

  • John Burton, CEO

  • John Haynes, Business Unit Leader

  • Austin Holmes, HR Director

  • Headquarters:

  • Suite 423, Chadwick House, Birchwood Park, Warrington, WA3 6AE, United Kingdom

  • 6th Floor, Cornmarket Square, Denmark Street, Limerick, Ireland, V94 CH6D

  • Number of Employees: Around 250

  • Revenue: No information is available

  • Known for: BSS-as-a-Service solutions for MVNOs, enterprise service providers, and IoT application providers. Recognized for its Cloud Monetisation Platform (CMP), VNOnDemand solution, and innovative driving of digital service provision.


Products and Services



Products


  • BSS-as-a-Service:

  • An offering targeting virtual network operators (VNOs) and enterprise service providers for efficient and digital-enabled revenue management.

  • VNOnDemand:

  • Allows MVNOs flexible operations to deliver innovative and differentiated services, using a pay-as-you-grow model.

  • VNOnDemand Analytics:

  • Provides MVNOs essential analytics capabilities covering over 70 use cases.

  • IoTMonetised:

  • Focuses on monetisation models for IoT application providers.

  • Cloud Monetisation Platform (CMP):

  • The backbone platform for modular monetisation, supporting extensive BSS capabilities.

  • DecisionAI:

  • A new AI-powered marketing decision intelligence platform to optimize marketing and commercial strategies for telcos.


Key Features


  • Modular Flexibility:

  • Platforms can be customized to fit various business architectures and scales.

  • Real-Time Management:

  • Enables real-time engagement and service management to enhance customer experiences.

  • Analytics and AI Integration:

  • Embedded analytics for automated adjustments and AI-driven insights for strategic decisions.

  • Scalable Cloud Services:

  • Supports hybrid hosting across on-premise and cloud environments with regulatory compliance.


Recent Developments



  • MDS DecisionAI Launch:

  • On May 31, 2023, MDS Global launched "MDS DecisionAI," an AI-powered intelligence platform aiming to reduce churn and increase revenue for telecom operators.

  • Metro Deployment:

  • A new approach launched to fast-track deployments with low-cost investments.

  • Partnerships and Expansions:

  • Various collaborations including supporting MVNO expansions in Asia with a digital-first strategy.

  • Major Contracts:

  • RedONE selected MDS Global's VNOnDemand for regional expansion.

  • iD Mobile utilizes MDS Global’s cloud-based CMP for customer management.


Goals and Sustainability



  • Long-term Goals:

  • To remain the leading provider of BSS-as-a-Service globally.

  • Sustainability Initiatives:

  • Investment in flexible working solutions to reduce carbon footprint.

  • Partnership with local charities to benefit communities.

  • Diversity Efforts:

  • Established initiatives like ‘Lean-In Circles’ to empower women in tech.

  • Community Support:

  • Active promotion of STEM education and support for future generations.


This structured report provides insights into MDS Global's strategic direction, product offerings, and recent advancements, reflecting its status as a prominent player in the communications technology space.