Company Research Report: Mercaux
Company Overview
- Name: Mercaux
- Mission: Mercaux’s mission is to transform retail stores into omni-channel centers that facilitate acquisition, marketing, customer service, remote selling and fulfillment by integrating digital solutions into physical retail environments.
- Founded: 2015
- Founders: No specific information is available
- Key People:
- Olga Kotsur - Co-Founder & CEO
- Alex Petrov - Co-Founder & CTO
- David Miller - CMO
- Cristina Afonso - Global Head of Customer Success
- Alina Golava - Pre-Sale & Partnerships Director
- Shaun Britton - VP Sales EMEA
- Peter Hlozanek - Head of Technical Implementation
- Konstantin Leontev - VP Engineering
- Representative Board Members include Carles Ferrer Roqueta (Nauta Capital) and Eugene Belov (Redseed)
- Headquarters: c/o WeWork, 5 Merchant Square Paddington, London W2 1AY
- Number of Employees: No information is available
- Revenue: No information is available
- Known For: Mercaux is known for its Omnichannel Store Platform that empowers retailers with tools that provide exceptional shopping experiences, both in-store and remotely, using a unified commerce CX.
Products
- Omnichannel Store Platform
- Description: A platform that empowers store associates with features such as Assisted Selling, Clienteling, Next Gen POS, advanced fulfillment capabilities, and Remote Selling.
- Key Features:
- Assisted Selling & Endless Aisle
- Task Management & Operations
- Fulfillment
- Appointments
- Remote Shopping
- Self-Service Kiosks
- Digital Fitting Room
- Progressive Web App
- HQ Management & Analytics Platform
Recent Developments
- New Product Launches:
- Store Associate KPI Dashboard: Launched a tool for real-time data insights for managers and associates (October 22, 2024)
- New Partnerships:
- 3DLook Partnership: Partnered with 3DLook for AI-powered mobile body scanning and virtual fit solutions (May 2, 2024)
- New Feature Additions: No specific information is available
- Other Developments:
- BYOD Solution: Launched to alleviate CAPEX pressures and elevate the shopping experience (June 26, 2024)
- Expanded to the third SAP Experience Centre in Paris, enhancing physical retail experiences (May 16, 2024)
- Participated in Shoptalk Europe for showcasing Unified Commerce (June 6, 2024)
This report collates and condenses available information on Mercaux, focusing on company dynamics, product offerings, and strategic developments. For further information or updates, please refer to Mercaux's official communications and press releases.
