Holstep Health Company Profile

Background

Overview

Holstep Health, formerly known as Merri Health, is a not-for-profit community health organization based in Victoria, Australia. Established in 1975, it has grown to become one of the state's largest providers of health and social care services. In October 2024, Merri Health merged with Banyule Community Health, leading to the formation of Holstep Health in February 2025.

Mission and Vision

Holstep Health is dedicated to delivering expert, compassionate, and comprehensive local healthcare throughout every stage of life. Its mission is to provide lifelong, community-based care that empowers individuals, addresses inequity, and supports every person to thrive. The vision is to foster healthy and connected individuals and communities.

Primary Area of Focus

The organization offers over 120 health and social care services, including statewide programs like Carer Gateway, Gambler’s Help, and Social Security Rights Victoria (SSRV). These services cater to the north, north-west, and north-east regions of metropolitan Melbourne, as well as statewide initiatives.

Industry Significance

As one of Victoria's largest not-for-profit community health organizations, Holstep Health plays a pivotal role in enhancing the health and well-being of local communities. Its extensive range of services and commitment to holistic care make it a significant entity in the community health sector.

Key Strategic Focus

Core Objectives

Holistic Care Delivery: Providing comprehensive services that address physical, mental, social, financial, and legal well-being.

Community Empowerment: Engaging with communities to co-design services that meet their unique needs.

Health Equity: Ensuring accessible and equitable healthcare for all individuals, regardless of background or circumstance.

Areas of Specialization

Aged and Primary Care: Services tailored for older adults and primary healthcare needs.

Family and Community Services: Programs supporting families and community development.

Healthy Communities Initiatives: Projects aimed at promoting overall community health and well-being.

Key Technologies Utilized

Holstep Health employs telehealth services to extend its reach and provide accessible care. Additionally, the organization has modernized its systems, including the implementation of a new Human Resource Information System (HRIS) to streamline operations.

Primary Markets Targeted

The organization primarily serves individuals and families in the north, north-west, and north-east regions of metropolitan Melbourne, as well as statewide programs in Victoria. Its services are designed to meet the needs of diverse communities, including those from culturally diverse backgrounds and individuals with complex health needs.

Financials and Funding

Funding History

As a not-for-profit organization, Holstep Health's funding is derived from government grants, service agreements, and community partnerships. Specific details regarding total funds raised and recent funding rounds are not publicly disclosed.

Notable Investors

While specific investors are not publicly listed, Holstep Health collaborates with various government bodies and community organizations to secure funding and support for its programs.

Utilization of Capital

The capital is utilized to expand and enhance service offerings, implement technological advancements, and support community health initiatives. Recent investments include the development of a new HRIS to improve operational efficiency.

Pipeline Development

Key Initiatives

Service Expansion: Holstep Health continues to broaden its range of services to meet the evolving needs of the community.

Program Enhancement: Ongoing efforts are made to refine existing programs, such as the Stepped Care for Older Adults mental health program, to improve outcomes.

Target Conditions

The organization addresses a wide array of health conditions, including chronic diseases, mental health issues, and social determinants of health.

Anticipated Milestones

Holstep Health aims to achieve significant milestones in service delivery and community engagement, with specific timelines outlined in their strategic plans.

Technological Platform and Innovation

Proprietary Technologies

Holstep Health has developed and implemented a new HRIS to streamline payroll, leave, recruitment, and performance management, enhancing operational efficiency.

Significant Scientific Methods

The organization employs evidence-based practices across its programs, ensuring that services are effective and aligned with current health research.

AI-Driven Capabilities

While specific AI-driven technologies are not detailed, Holstep Health's commitment to innovation suggests ongoing exploration of advanced technologies to improve service delivery.

Leadership Team

Executive Profiles

Tassia Michaleas: Chief Executive Officer (CEO)

Professional Background: Extensive experience in the not-for-profit and community sector, with a career in community health since 1996.

Key Contributions: Proactive in developing and delivering innovative services and programs to meet emerging community needs.

Gavin Thompson: Chief Financial Officer (CFO)

Professional Background: Over 20 years of experience in financial management within the healthcare sector.

Key Contributions: Ensures financial sustainability and strategic allocation of resources to support organizational goals.

Nessá Wright: Chief Operating Officer (COO)

Professional Background: Background in criminology, employment relations, and business administration.

Key Contributions: Leads initiatives that impact organizational relationships and fosters a culture focused on achieving outcomes effectively.

Competitor Profile

Market Insights and Dynamics

The community health sector in Victoria is characterized by a diverse range of not-for-profit organizations competing to provide comprehensive services. Holstep Health's extensive service offerings and commitment to holistic care position it as a leading provider in this competitive landscape.

Competitor Analysis

Key competitors include other large not-for-profit community health organizations in Victoria. Holstep Health differentiates itself through its comprehensive range of services, commitment to community engagement, and recent merger, which has enhanced its capacity and reach.

Strategic Collaborations and Partnerships

Significant Collaborations

Holstep Health collaborates with over 140 value-aligned organizations, including hospitals, health providers, education institutions, and community groups, to improve health and well-being outcomes.

Strategic Opportunities and Future Directions

The merger with Banyule Community Health has expanded Holstep Health's service capacity and geographic reach, presenting opportunities to enhance service delivery and community impact. The organization continues to focus on innovation, community engagement, and health equity to drive future growth and success.