Company Research Report: MetricAid

Company Overview

• Name: MetricAid

• Mission: To improve department performance, patient experience, and the work-life balance for doctors through advanced physician scheduling solutions.

• Founded: 2012

• Founders: Les Blackwell and Dr. Scott Daley

• Key People: Dr. Joe Cherian, Head of Service, Department of Emergency Medicine at JBH; Casey Wike, Expert Data Analyst

• Headquarters: No information is available

• Number of Employees: No information is available

• Revenue: No information is available

• Known For: MetricAid is known for being a HIT leader in physician scheduling technology, optimizing schedules in a way that reduces wait times and improves the workflow in medical departments globally.

Products

MetricAid provides several physician scheduling solutions tailored to meet the needs of hospitals and healthcare providers. Their offerings include:

• Standard Package:

• Description: Basic package providing essential scheduling features through their web-based tool and mobile application.

• Key Features: Access to schedules from all devices, real-time shift trades, schedule change notifications.

• Advanced Package:

• Description: More comprehensive package with enhanced scheduling capabilities.

• Key Features: Advanced physician preferences, real-time reporting, equitable distribution of shifts, workforce and strategic growth consulting.

• Advanced + EM Package:

• Description: Full-service package that integrates emergency medicine-focused strategies.

• Key Features: Advanced schedule optimizations, multi-department audits, customized recommendations for schedule optimization, real-time data analytics.

All packages include access to a dedicated client services team and the native mobile application to streamline physician scheduling.

Recent Developments

• New Partnerships: MetricAid recently partnered with NEED Physicians as of March 20, 2023, enhancing their service offering and client reach.

• Product Updates: An update on the "Rate My Schedule" feature was implemented on December 16, 2021, improving user experience and functionality.

• Organizational Developments: In 2019, MetricAid underwent a merger with Medevision, expanding their capabilities and providing a more efficient solution by combining software and service expertise.

Additional Information

MetricAid emphasizes high-touch service and has in-house development and client service teams working closely to ensure continuous improvement and client satisfaction. They serve hospitals across Canada, the United States, the United Kingdom, and Australia, adapting their solutions to meet the needs of diverse healthcare environments.