MD

Metropolitan Utilities District

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Company Research Report: Metropolitan Utilities District (M.U.D.)



Company Overview



  • Name: Metropolitan Utilities District (M.U.D.)

  • Mission of the Company: To provide safe, reliable, and cost-effective natural gas and water services to the community.

  • Founded: March 3, 1921

  • Founder(s): Nebraska Legislature formed the company following a community vote to take control of utilities from private companies.

  • Key People: No information is available.

  • Headquarters: Omaha, Nebraska

  • Number of Employees: No explicit number mentioned.

  • Revenue: No information is available.

  • Known For: M.U.D. is known for being the fifth largest public gas utility in the U.S., supplying natural gas and water services to over 600,000 people. The company is renowned for providing services at rates lower than area investor-owned utilities and ensuring the safety and quality of water and gas supplied.


Products



  • Products Offered:

  • Natural Gas Services:

  • High-level Description: M.U.D. operates by purchasing natural gas during the summer to store it for the winter, ensuring cost-effective home heating solutions for its customers.

  • Key Features:

  • Economical and environmentally-friendly energy option.

  • Extensive inspection and maintenance of natural gas mains.

  • 24/7 emergency response to ensure safety.

  • Water Services:

  • High-level Description: M.U.D. manages over 3,000 miles of distribution mains, supplying an average of 90 million gallons of water per day to the community.

  • Key Features:

  • Operation of three water treatment facilities.

  • Daily testing of water to meet federal and state safety standards.

  • Maintenance of over 29,000 hydrants for fire protection.

  • Comprehensive infrastructure to support water distribution.


Recent Developments



  • New Products or Features:

  • Implementation of an infrastructure replacement program to update gas and water mains.

  • Launched the "Detect. Correct. Protect." program to remove lead water service lines over the next ten years.

  • Introduction of a rebate program for rain shut-off devices and/or Wi-Fi sprinkler predictive controllers.


  • Partnerships and Community Initiatives:

  • Partnership with Walmart, enabling customers to pay their M.U.D. bills at any Walmart location using "Walmart Pay" for immediate payment posting.

  • Continued community involvement through events like the annual Heat the Streets Run & Walk for Warmth which supports utility assistance programs.

  • Application for a federal EPA grant for neighborhood redevelopment at the Walnut Hill property.


  • Safety Initiatives:

  • Information and campaigns around natural gas safety, including marking underground services for public protection and participating in the celebration of National 811 Day for safe digging practices.


  • Community Support:

  • The "Home Fund" initiative to help seniors, people with disabilities, and limited-income customers pay their utility bills.


  • Awards:

  • Received the Business Excellence Award in Philanthropy from the Greater Omaha Chamber for community service efforts.


M.U.D. remains committed to its promise to the community by continually improving service reliability and involvement in local development initiatives.