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Mettel

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Company Research Report: MetTel



Company Overview



Name and Mission of the Company


  • Name: MetTel

  • Mission: Helping clients connect smarter by combining partnerships with powerful telecom companies to provide advanced services that increase productivity, empower workforces, and improve operational efficiency with cost advantages.


Founding and Key People


  • Founded: 1996

  • Founders: Marshall Aronow and Andoni Economou

  • Key People:

  • Marshall Aronow: Chief Executive Officer

  • Andoni Economou: Chief Operating Officer/Executive Vice President

  • Edward J. Fox III: Chief Technology Officer

  • Lori Thomas: Senior Vice President, Strategic Engagement & Transformation


Headquarters


  • Location: 55 Water Street, 32nd Floor, New York, NY 10041


Number of Employees


  • Employees: No information is available.


Revenue


  • Revenue: No information is available.


What the Company is Known For


  • Known For: Digital transformation and communications leadership, specializing in cloud, connectivity, mobility, managed network services, SD-WAN, POTS replacement, enterprise mobility, IoT connectivity, and network security.


Products



Cloud Solutions


  • Cloud PBX: Integrates mobile services to make and receive calls anywhere with no upfront hardware expenses.

  • Cloud PBX Analytics: Provides business dashboard and call analytics.

  • Contact Center as a Service (CCaaS): Runs entire contact center from within Salesforce™ Sales and Service Clouds.

  • Microsoft Teams External Voice: Makes Microsoft Teams the primary source for enabling outbound calling.

  • TrueUC: Turns mobile devices into mobile working stations.

  • SIP Trunking and SIP PRI: Facilitates transition to VoIP.

  • Digital Voice: Migrates existing analog lines with no downtime and shares pooled minutes across locations.

  • Intelligent Call Recorder: Records and stores calls safely and securely.


Managed Network Services


  • Managed SD-WAN Services: Combines MPLS, broadband internet circuits, and 4G-LTE for optimized performance and reliability. Provides more bandwidth, intelligent automation, and integrated security.

  • POTS Replacement: Supports voice and data services, maintaining seamless communication for legacy devices.

  • Network Security Services: Includes Firewall as a Service (FWaaS), SASE, and DDoS Protection for comprehensive network protection.

  • Broadband Solutions: Faster broadband with aggregated service and one invoice.


Mobility Solutions


  • Fleet and Workforce Management: Optimizes mobile workforce and automates fleet assets.

  • IoT Connectivity: Utilizes Single SIM card technology to connect devices to the strongest signal.

  • Mobile Device as a Service (MDaaS): Provides staging, kitting, mobile device management, and secure data recycling.


Security Solutions


  • Firewall as a Service: Multi-layered network perimeter protection with fast deployment.

  • Secure Access Service Edge (SASE): Converges networking and security through a cloud-delivered service.

  • DDoS Protection: Filters traffic in real time to ensure only legitimate traffic enters infrastructure.


Industry Solutions


  • Customized solutions for various industries including Government, Retail, Healthcare, Financial Services, Energy & Utilities, Manufacturing, Transportation, Travel & Leisure.


Recent Developments



New Products Launched


  • SD-WAN Client for Mobile Devices: Introduced SD-WAN Client for mobile devices to extend WAN capabilities to mobile environments.

  • POTS Replacement: Launched POTS Transformation service for migrating legacy phone lines to digital service.


New Features Added to Existing Products


  • Awards and Recognitions:

  • 2023 Gartner Magic Quadrant for Managed Network Services: MetTel recognized as a Leader for the fourth consecutive year.

  • Stevie Awards: Won multiple Stevie Awards for Customer Service for the 10th consecutive year.

  • SD-WAN Product of the Year: Recognized by INTERNET TELEPHONY Magazine for innovative deployment over SpaceX’s Starlink service.


New Partnerships


  • Talkdesk: Partnered to integrate GenAI features into MetTel’s portfolio for enhanced AI contact center capabilities.

  • Starlink by SpaceX: Authorized reseller for satellite broadband service.

  • Geotab: Partnered to offer IoT solutions for U.S. government vehicles.


Other Developments


  • US Postal Service Contract: Selected to implement POTS Transformation across 17,000 USPS locations.

  • Navy Spiral 4 Contract: Awarded a position on a $2.67 billion opportunity for DoD wireless services.


Summary


MetTel is a leading provider in digital transformation, communications, and managed network services with a broad portfolio of innovative products and services. The company's recent developments and strategic partnerships highlight its focus on evolving with technological advancements and offering robust, scalable, and secure solutions to its clientele across various industries.