M

Mhance

www.mhance.com link_icon

Company Research Report: mhance



Company Overview



  • Name: mhance

  • Mission: The mission of mhance is to provide market-leading technology in developing, implementing, and supporting flexible business solutions designed to increase stakeholder engagement, maximize income streams, and enable efficient, secure, and compliant operations with a key focus on the Not-for-Profit sector.

  • Key People:

  • Alan Moody, CEO

  • Matt Evans-Peace, Chief Customer Officer

  • James Glover, Chief Technology Officer

  • Gerard Dayman, Chief Data Officer

  • Simon Haigh, Chief Finance Officer

  • David Mannion, Chief Commercial Officer

  • Louise Johnston, Chief People Officer

  • Headquarters: No specific information regarding the location.

  • Number of Employees: No information is available.

  • Revenue: No information is available.

  • Known For: mhance is known as a leading Microsoft Solutions Partner specializing in delivering Dynamics 365 solutions to the Not-for-Profit sector. They offer a comprehensive suite of solutions built on Microsoft Dynamics 365, including Microsoft Cloud for Nonprofit and Dynamics 365 Business Central for Charities.


Products and Services



Microsoft Dynamics 365 Business Central


  • Description: An all-in-one, cloud-based ERP solution tailored for small to medium-sized businesses. It integrates finance, sales, inventory, and project management functionalities.

  • Key Features:

  • Financial management including tax, assets, and budget functionalities.

  • Advanced inventory management for detailed tracking.

  • Full sales cycle management from opportunity to invoicing.

  • Comprehensive project management tools.

  • Integrated reporting and analytics for deeper insights.


Microsoft Dynamics 365 for Sales


  • Description: A tool focused on enhancing the sales process with digital intelligence and insight-driven engagement.

  • Key Features:

  • Augments sales processes with automation and personalization.

  • Provides business intelligence to prioritize sales opportunities.

  • Enhances customer engagement with collaborative and contextual insights.


Microsoft Dynamics 365 for Service


  • Description: Combines predictive and proactive service capabilities to offer unrivaled customer service.

  • Key Features:

  • Empower agents with real-time metrics and guidance.

  • Provides comprehensive service insights to proactively address issues.

  • Ensures personalized customer experiences through seamless service delivery.


Microsoft Cloud for Nonprofit


  • Description: A cloud suite integrating Microsoft 365, Dynamics 365, Azure, and LinkedIn designed specifically for nonprofit organizations.

  • Key Features:

  • Relationship management with a 360-degree view of supporters.

  • Campaign, volunteer, and event management capabilities.

  • Advanced data insights for fundraising and donation tracking.

  • Secure processing of donations with Gift Aid intelligence.


Recent Developments



  • New Products Launched: No specific new product launches were mentioned.

  • New Features Added:

  • In 2024, Dynamics 365 Business Central introduced enhancements such as shipping information mapping, expanded Power BI reports, income statement templates, and AI-driven bank reconciliation.

  • Partnerships:

  • Cats Protection partnered with mhance to enhance their CRM capabilities using Microsoft Dynamics 365, integrating Power Platform and Microsoft Cloud for Nonprofit’s Fundraising & Engagement.


Summary



mhance stands out as a prominent Microsoft Solutions Partner, dedicated to providing comprehensive solutions for the Not-for-Profit sector. They excel in delivering tailored solutions using Microsoft Dynamics 365, helping a multitude of charitable organizations to digitize and optimize their operations. Current developments and partnerships reflect their commitment to innovation and strategic growth in providing robust customer-centric ERP solutions.