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Microserve

www.microserve.ca link_icon

Microserve Company Research Report



Company Overview



Name


Microserve

Mission


Microserve is dedicated to empowering clients to succeed through technology, delivering exceptional IT support and consultation that helps turn goals into reality.

Founding


  • Founded: 1987

  • Founder: No information is available.


Key People


  • Heather Schaan: Chief Operating Officer

  • Nigel Brown: Vice President of Professional Services

  • Jim Scarrow: Director of Ecommerce

  • Sylvain Jacob: Vice President of Sales

  • Philippe Petrousevitch: Vice President of Finance

  • Mark Walpot: Vice President of Technical Services

  • Michelle Mackay: Vice President of Operations

  • Scott MacWilliam: Regional Director of Technical Services & Operations

  • Gord McBride: Director of Managed Print Services

  • Charisma Reilly: Vice President, People & Culture

  • Trevor Stack: Director, Alberta Region


Headquarters


  • Location: 280 – 4400 Dominion St, Burnaby, BC V5G 4G3


Number of Employees


  • Employees: 501-1,000


Revenue


  • No information is available.


Known For


Microserve is known for being one of the largest independent IT solution providers in Western Canada, offering a wide range of IT services including managed services, cybersecurity, cloud solutions, and more.

Products



Managed IT Services


  • Description: Comprehensive management of IT operations ensuring efficiency and seamless running 24/7.

  • Key Features: Troubleshooting, maintenance, and performance optimization.


Modern Workplace & Collab


  • Description: Enhances productivity, collaboration, and security with Microsoft-certified expertise.

  • Key Features: Streamlined collaboration, security bolstering, and productivity enhancement.


Cloud Solutions


  • Description: Provides secure, scalable cloud options including SaaS partnerships, Public Cloud assessments/migrations, and customized Private Cloud solutions.

  • Key Features: Security, scalability, and top-tier consumption models.


Managed Print Services


  • Description: Optimizes the print environment to reduce costs and increase productivity.

  • Key Features: Cost reduction and efficiency enhancement.


Cybersecurity


  • Description: Offers advanced solutions to protect digital assets from various threats.

  • Key Features: Risk assessment and incident response.


Infrastructure & Data Center


  • Description: Provides robust IT infrastructure solutions promoting business agility and scalability.

  • Key Features: Comprehensive hardware, software, network resources, and services integration.


Audio Visual


  • Description: Provides high-end AV services to boost communication and collaboration.

  • Key Features: Conferencing solutions and immersive media environments.


IT Staffing


  • Description: Supplies skilled IT professionals to match company culture and values.

  • Key Features: Seamless integration with in-house teams.


Backup & Disaster Recovery


  • Description: Offers protection and rapid recovery solutions to ensure business continuity.

  • Key Features: Data protection and quick recovery.


Recent Developments



New Partnerships


  • TelemetryTV Partnership: Partnered with TelemetryTV and Stanford University to host a webinar on digital signage.

  • Cybera/SRNet Agreement: Secured a multi-year servers and storage agreement with Cybera/SRNet ShareIT.


New Products/Features


  • Digital Signage Solutions: Launched new digital signage solutions to enhance campus communication for Canadian post-secondary institutions.

  • Enhanced Cybersecurity Measures: Introduced advanced measures to mitigate risks, notably after the CrowdStrike incident.


Organizational Achievements


  • Awards:

  • Fast Growth 150 – Rank #80

  • Solutions Provider 500 – Rank #164

  • 2024 Alberta Business Health & Wellness Award of Distinction

  • YWCA Women of Distinction Award 2024

  • Next Generation 2024 MSPs Winner

  • Top 100 Fastest-Growing Companies in BC


Social Responsibility


  • Douglas College Foundation: Successfully raised $8,500 in 2024, with total donations nearing half a million dollars.

  • Environmental Sustainability: Dedication to waste management, reducing greenhouse gas emissions, and progressive recycling programs.


Conclusion


Microserve stands out in the IT services industry due to its comprehensive service offerings, strong leadership, and commitment to customer satisfaction and community involvement. The company's focus on innovation, sustainability, and customer relationships has ensured its continued growth and recognition in the sector.