Morris-Jenkins Company Research Report
Company Overview
- Name: Morris-Jenkins
- Mission: Morris-Jenkins operates with a customer-centric philosophy emphasizing quality service, integrity, and convenience. The guiding principles include honesty, integrity, fairness, and respect for all individuals.
- Founded: 1958
- Founder: Luther Morris
- Key People:
- Luther Morris (Founder)
- Dewey Jenkins (took ownership in 1990 and renamed the company)
- Headquarters: 13725 South Ridge Dr, Charlotte, NC 28273
- Number of Employees: No information is available
- Revenue: No information is available
- Known For: The company is the largest provider of air conditioning, heating, and plumbing services in the region and is recognized as one of the largest nationally. The company is well-known for reliable and responsive customer service, including quick same-day service and no extra charges for late-night or weekend services. They are also known for prioritizing customer convenience and providing straightforward, no-jargon communication.
Products
- Air Conditioning Services: Offer installation, repair, and maintenance services for air conditioning systems.
- Key Features: Quick service, availability of same-day appointments, fully stocked trucks for on-the-spot repairs.
- Heating Services: Provide sales, installations, repairs, and maintenance of heating systems.
- Key Features: Same-day service, no additional charges for after-hours, professional and courteous technicians.
- Plumbing Services: Comprehensive plumbing services including both routine and emergency repairs.
- Key Features: Free plumbing inspections for Priority Advantage Members, transparent pricing.
- Electrical Services: Provide a range of electrical services for residential needs.
- Key Features: Fast and reliable service with a focus on safety and efficiency.
- Home Performance Services: Intended to enhance the overall performance and energy efficiency of homes.
- Priority Advantage Membership Program: Subscription-based membership offering several benefits including seasonal HVAC maintenance, discounts on repairs, and priority scheduling.
- Key Features: Free drain cabling visits, free water quality testing, front-of-the-line service, and access to an online portal.
Recent Developments
- Recent Developments: No new specific developments have been mentioned. However, Morris-Jenkins continuously develops its services to align with customer needs, such as offering no-charge weekend and evening services.
- New Products Launched: No information is available
- New Features Added to Existing Products:
- Members of the Priority Advantage program can now book faster and have the convenience of paying online via the new members' portal features.
- Partnerships: Morris-Jenkins is recognized as the official HVAC & Plumbing Partner of the Carolina Panthers.
This report summarizes the current available data on Morris-Jenkins regarding its operations, products, and recent developments. The company is marked by a strong commitment to customer service and maintaining long-standing principles set by its founder and subsequent leadership.
