Moskit CRM - Company Market Research Report

Company Overview

Name and Mission of the Company

• Name: Moskit CRM

• Mission: Garantir os resultados do processo de vendas, eliminando barreiras técnicas e oferecendo apoio direto em todas as fases da implantação.

Foundation and Key People

• When was the company founded: No information is available.

• Founded by: No information is available.

• Key People: Notable individuals mentioned include:

• Rafael Gomide, Gerente de Tecnologia na Adão Imóveis

• Jayane Melo, Supervisora Comercial no colégio GGE

• Yan Bedin, Founder & COO na Prevision

• Elaine Corrêa, Rede Conquist

• Giovanni Hilgemberg, Advise Brasil

Headquarters and Employees

• Headquarters: No information is available.

• Number of Employees: No information is available.

Revenue

• Revenue: No information is available.

What is the Company Known For

Moskit CRM is known as a robust and intuitive Customer Relationship Management (CRM) tool, particularly praised for enhancing sales and marketing performance metrics, integrating seamlessly into companies' digital transformation processes, and connecting CRM systems with communication channels like WhatsApp for strategic selling.

Products

Overview of Products

Moskit CRM offers a comprehensive set of tools and integrations designed to streamline customer relationship management. They focus on enhancing communication, prospecting, and sales automation.

High-level Description and Key Features:

1. CRM for WhatsApp:

• Description: Allows companies to send and receive text and audio messages on WhatsApp while automatically synchronizing conversations.

• Features:

• WhatsApp templates

• Conversation syncing

2. Moskit Boost:

• Description: Enables synchronization with WhatsApp Web for integrated CRM and communication.

• Features:

• Visualization of CRM information in WhatsApp Web

3. Zapier Integration:

• Description: Connects Moskit CRM with over 5,000 supported tools.

• Features:

• Broad integration capabilities

4. API and Webhooks:

• Description: Facilitates integration between Moskit and other systems.

• Features:

• Public APIs

• External system notification (Webhooks)

5. Google Calendar Synchronization:

• Description: Synchronizes activities between Moskit and Google Calendar.

• Features:

• Calendar sync for scheduling

6. Product Management Tools:

• Description: Organizes and manages sales based on product offerings.

• Features:

• Product sales organization

7. Proposal Generation:

• Description: Creates commercial proposals through Moskit CRM.

• Features:

• Proposal creation modules

8. Project Management:

• Description: Initiates and manages projects from negotiations.

• Features:

• Project management capabilities

Recent Developments

Updates and Partnerships

• New Products Launched: Integration enhancements like Moskit Boost for WhatsApp have been emphasized recently.

• New Features Added:

• Advanced integrations through the API and Zapier, providing broader synchronization across digital tools.

• Enhanced calendar functionalities with Google Calendar integration.

• Partnerships: No specific partnerships mentioned, though customer testimonials indicate strong collaborations with clients in various industries (e.g., education, real estate).

Customer Testimonials

1. Adão Imóveis: Praises Moskit for data-driven guidance and enhanced reality check.
2. Colégio GGE: Highlights more transparent metrics and integration with inbound marketing tools.
3. Prevision: Appreciates clear data and reporting for investor communications.
4. Six Interfaces: Migration from spreadsheets to Moskit improved organization and visibility in negotiations.

More than 2,000 companies currently rely on Moskit CRM, with an impressive customer satisfaction rate:

• Customer Satisfaction (CSAT): 96%

• Support Satisfaction: 99% satisfaction index with support receiving 4-5 star ratings over the past 12 months.

Moskit CRM's approach demonstrates a commitment to client empowerment and optimization of sales processes, reflecting in their high customer satisfaction metrics and robust feature set.

Note: Continual updates and enhancements to product features and integration capabilities are emphasized as core components of Moskit CRM's strategy for growth and customer satisfaction.