Moveworks: Company Research Report

Company Overview

• Name: Moveworks

• Mission: Improving the employee experience globally through advanced AI. Providing all employees with a user-friendly interface for self-service and enabling support personnel to focus their time on impactful work.

• Founded: 2016

• Founders: Bhavin Shah (CEO), Vaibhav Nivargi (CTO), Varun Singh (President), Jiang Chen (CTO of AI)

• Key People:

• Bhavin Shah (CEO): Over 25 years of experience, MA in Education, Technology & Business from Stanford University.

• Vaibhav Nivargi (CTO): Founder of ClearStory Data, MS in Computer Science from Stanford University.

• Varun Singh (President): Ph.D. in Engineering & Design Optimization from the University of Maryland.

• Jiang Chen (CTO of AI): Ph.D. in Computer Science from Yale, former engineering leader at Google, Airbnb, and Yahoo.

• Headquarters: Mountain View, CA with offices in San Francisco, CA; Austin, TX; New York City, NY; Toronto, Canada; Bangalore, India.

• Number of Employees: 500

• Revenue: No information available

• What is the Company Known For: Providing an AI copilot to transform employee support, known for innovative AI-driven employee experience solutions.

Products

1. Moveworks Copilot

• Description: AI-powered platform that integrates with enterprise systems, providing a single interface for employees to get support, search for information, and automate tasks.

• Key Features:

• Integrates with various enterprise systems.

• Provides a conversational interface for support and task automation.

• Available in 100+ languages.

2. Enterprise Search

• Description: AI-powered search solution that finds information across different file types and systems.

• Key Features:

• Delivers answers via a conversational interface.

• Allows employees to search for information and automate tasks.

3. Creator Studio

• Description: Provides tools for developers to create custom workflows and extend the power of Moveworks across enterprise systems.

• Key Features:

• Custom workflow creation.

• Extensive API support for integrations.

• Allows for rapid development of AI-powered automations.

4. Provision Management

• Description: Automates software provisioning and access management across enterprise applications.

• Key Features:

• Prebuilt automations for common tasks.

• Integration with IT systems for approvals and tasks.

• Simplifies access control and software management.

5. Employee Experience Insights

• Description: Analytics tool that provides insights into employee support tickets using natural language understanding.

• Key Features:

• Identifies key support issues and areas for improvement.

• Provides real-time data for optimizing employee experience strategies.

Recent Developments

• Awards and Recognition:

• Leader in The Forrester Wave™: Conversational AI Platforms For Employee Services, Q3 2024.

• Named one of Newsweek’s Most Loved Workplaces in America for two consecutive years.

• Included in Forbes’ list of top 100 private cloud companies in the world.

• New Features and Partnerships:

• Collaboration with Microsoft to advance generative AI solutions for enterprises.

• Introduction of new features like the web search UI and Plugin Template Library at Moveworks.global 2024.

• Launch of next-generation AI copilot platform, integrating improved LLMs for enhanced performance.

• Partnerships with various global companies to provide multilingual support and advanced AI functionalities.

Conclusion

Moveworks is a leader in AI-driven employee support solutions, recognized for its innovative products and strategic partnerships. The company continues to advance its platform with new features, integrations, and partnerships, aiming to enhance productivity and streamline operations across various enterprise functions.