muasrt-pvt-ltd

Company: MUASRT PVT LTD

MUASRT PVT LTD, established in 2020 and headquartered in Liverpool, United Kingdom, is an Omni Channel Marketing Platform designed to empower Small and Medium Enterprises (SMEs) globally. The company focuses on bridging communication gaps between businesses and their customers by providing reliable and sustainable marketing services, including SMS, Voice, and Chat APIs.

Key Offerings

1. SMS Marketing:

• Customization: Tailored to subscribers' needs and viewing habits.

• Efficiency: Quick, cost-effective, and almost immediate impact on responses and sales.

• Engagement: Supports both one-way alerts and two-way conversations.

2. Voice OTP & 2-Way Messaging:

• Ensures secure and real-time communication with customers.

3. HLR:

• Provides enterprise-level reliability to deliver campaigns to targeted customers swiftly.

Competitive Edge

• Global Reach: MUASRT connects over 500 enterprises to their customers worldwide through fast and reliable communication channels.

• 24/7 Support: Offers round-the-clock support ensuring high service reliability and customer satisfaction.

• Security and Confidentiality: Prioritizes confidentiality and secure information handling alongside prompt delivery of services.

• Strong Reputation: Known for reliable support and a commitment to sustainability and quality service.

Management Team

• Usman Ashraf: Chief Technology Officer

• Experience: Over 18 years in the Telecommunications industry, with a strong focus on wireless technologies and managed services.

• Previous Roles: Managing Partner and CTO at Voice Innovators.

• Professional Details: Available at LinkedIn - [Usman Ashraf](https://uk.linkedin.com/in/usman-ashraf-45584641).

• Ayesha Afaq: SMS Support and Routing Manager

• Expertise: Monitoring, maintaining, managing, and testing OTP traffic for multiple destinations.

• Professional Details: Available at LinkedIn - [Ayesha Afaq](https://pk.linkedin.com/in/ayesha-afaq-424261150).

• Muhammad Bilal Afridi: Company Director and Secretary

• Professional Profile: Active in multiple roles, including directorship at MUASRT PVT LTD.

• Professional Details: Available at LinkedIn - [Muhammad Bilal Afridi](https://pk.linkedin.com/in/muhammadbilalafridi).

• Samad Talha: Director of Sales and Business Development

• Following: 1K followers on LinkedIn.

• Professional Focus: Helping SMS aggregators get reliable SMS services at competitive rates.

• Professional Details: Available at LinkedIn - [Samad Talha](https://pk.linkedin.com/in/samadtalha)

Contact Information

• Email: Info@muasrt.com

• Phone: +447597 053096

• Address: Regus, 5th Floor, Horton House, Exchange Flags, Liverpool, England, L2 3PF

Strategic Vision

MUASRT PVT LTD aims to become a global leader in omnichannel communications, simplifying how brands connect with, engage, and delight their customers at a global scale. The company positions itself as a reliable partner for SMEs looking to harness the power of mobile messaging and other communication tools to drive growth and customer engagement.

Your success is OURS. When partnering with MUASRT, businesses gain access not only to stable and high-quality services but also to unwavering support intent on making their success a shared goal.

For further inquiries or to discuss potential business collaborations, reach out via the provided contact details. Note the company's emphasis on maintaining high service standards and immediate response to any queries or issues that may arise.

Competitor Profiling for Company: MUASRT PVT LTD

Competitors

MUASRT competes in the omnichannel marketing and communication platform market, which is increasingly crowded with various well-established and emerging players. Key competitors include:

Kustomer

• Overview: A robust, customer-centric omnichannel platform focused on AI-powered customer service automation.

• Strengths:

• AI-driven customer service tools like KIQ Customer Assist and KIQ Agent Assist.

• High agent efficiency and customer satisfaction due to seamless omnichannel integration.

• Strong market presence with large-scale adoption in mid-sized and enterprise-level companies.

Zoho Desk

• Overview: Comprehensive omnichannel customer support platform known for its extensive feature set and ease of use.

• Strengths:

• Unified customer communication across email, social media, live chat, and phone.

• Advanced functionalities like AI insights, intelligent routing, and workflow automation.

• Competitive pricing and strong reputation in the CRM industry.

Salesforce

• Overview: Industry leader in CRM with powerful omnichannel capabilities.

• Strengths:

• Integrated 360-degree view of customer interactions.

• Advanced AI-driven customer journey mapping and predictive analytics.

• Scalable platforms tailored for large enterprises and diverse industry applications.

Zendesk

• Overview: Pioneering customer service software providing seamless omnichannel support.

• Strengths:

• Integrated agent workspace enabling smooth customer interaction across channels.

• Strong performance in customer satisfaction, resolution times, and operational efficiency.

• Widely adopted by a variety of businesses from startups to large enterprises.

Omnisend

• Overview: Focused on e-commerce businesses, offering omnichannel marketing automation.

• Strengths:

• Combines email, SMS, push notifications, and social media into unified automation workflows.

• Easy setup and user-friendly interface, tailored for SMBs in the e-commerce sector.

• Advanced analytics and detailed reporting features to optimize marketing campaigns.

Actionable Insights

For MUASRT to enhance its competitive position, focusing on the following aspects could be beneficial:

• Innovation in AI and Automation: Develop advanced AI capabilities to match competitors like Kustomer and Salesforce, enabling predictive customer service and proactive support mechanisms.

• Enhanced Analytics and Reporting: Invest in more robust analytics tools to provide clients with deeper insights and actionable data to improve their marketing strategies.

• Scalability and Customization: Ensure that services can scale with client growth and offer customizable solutions tailored specifically for diverse industry demands.

• Marketing and Brand Awareness: Increase visibility through targeted marketing campaigns, highlighting MUASRT's unique strengths in reliability and sustainability in the omnichannel communication space.

By strengthening these areas, MUASRT can better leverage its core competencies and position itself more effectively in the competitive landscape.