M

multimedia-plus

lightning_bolt Market Research

Company Research Report: Multimedia Plus Inc.





Company Overview



  • Name: Multimedia Plus Inc. (MMP)

  • Mission of the Company: Empowering retail organizations through transformative training, communication, and engagement strategies with their flagship platform, INCITE®.

  • Founded By: Jodi Harouche and Dave Harouche

  • Founded In: 1997

  • Key People:

  • Jodi Harouche: Founder, President & Chief Creative Officer

  • Dave Harouche: Founder, Chief Executive Officer, Chief Technology Officer

  • Headquarters: Great Neck, NY, USA

  • Number of Employees: No information is available

  • Revenue: No information is available

  • Known For:

  • Interactive and mobile-first communications, training, and task management platform called INCITE®

  • Providing creative custom content for retail training and communication


Products



INCITE® Platform


  • Description: A mobile-first platform designed for frontline communications, training, and task management, enhancing productivity and customer engagement.

  • Key Features:

  • Video Without Streaming: Patented technology for video use without bandwidth issues.

  • Real-Time Data: Actionable analytics for various leadership levels.

  • Branded Experience: Customized and immersive branding beyond just logos.

  • Drag & Drop Publishing: Easy content creation and deployment.

  • Speed to Deploy: Quick setup, usually within weeks.

  • Secure & Scalable: Enterprise-grade, PCI and SOC compliant.


INCITE® Kiosk


  • Description: Transforms tablets into interactive retail displays for an enhanced in-store shopping experience.

  • Key Features:

  • Interactive Content: Product showrooms, lookbooks, videos, and virtual tours.

  • Customizable Branding: Brand-specific designs and imagery.

  • Easy Navigation: Simple, intuitive touch-screen functionality.

  • Real-Time Updates: Instant content updates across multiple locations.

  • Analytics and Insights: Comprehensive analytics for customer interaction and engagement.


INCITE® Customer Engagement Hub


  • Description: Centralizes customer-facing content and measures employee engagement to ensure consistent, high-quality service.

  • Key Features:

  • Interactive Selling Tools: Visual demonstrations and engaging content for superior customer interactions.

  • Real-time Product Knowledge: Up-to-date product insights for associates.

  • Analytics and Insights: Detailed customer interaction data for strategy optimization.

  • Publishing and Authoring: Drag-and-drop tools for media-rich content creation without programming.


INCITE® Tasks


  • Description: Provides a seamless task management solution to enhance operational efficiency.

  • Key Features:

  • Interactive Content: Video and multimedia embedded tasks.

  • Real-Time Feedback: Immediate response mechanisms for managerial oversight.

  • Flexible Task Assignment: Roles-based task delegation and mentoring opportunities.

  • Powerful Analytics: Monitoring task completion and employee engagement through live data.


INCITE® Vision


  • Description: AI-driven insights platform optimizing retail experiences by analyzing customer demographics and employee performance.

  • Key Features:

  • Demographic Analysis: Customer behavior data including age, gender, and dwell time.

  • Interactive Content Delivery: Engaging in-store content based on real-time data.

  • Comprehensive Training: Robust tools for training and task management.

  • Actionable Insights: Optimized marketing strategies and enhanced customer-personalization.


INCITE® + ZOOM


  • Description: Seamlessly integrates with Zoom to track attendance and measure knowledge transfer during virtual meetings.


Recent Developments



  • New Products/Features Launched:

  • July 25, 2023: Introduced INCITE Kiosk, expanding the platform's functionality.

  • September 27, 2023: Unveiled the INCITE Customer Engagement Hub.


  • New Partnerships:

  • April 4, 2023: Strategic integration agreement with VSBLTY to enhance AI-driven customer insights and engagement.


  • Industry Recognition and Events:

  • Frequent participation in major retail events such as NRF 2024 and NRF PROTECT.

  • Conducted free webinars introducing INCITE's latest features and demonstrating their application in real-world retail settings.


  • Surveys and Market Research:

  • April 10, 2024: Conducted a survey focusing on retailers' summer business priorities, highlighting trends in interactive training and mobile tech investment.




Note: Some specific financial and employee data for the company was not available in the provided information.
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