Company Research Report: NapQueen

Company Overview

Name, Mission of the Company

• Name: NapQueen

• Mission: Banish your old mattress to the dungeons, and forge a supportive alliance with NapQueen, the duchess of dreamland.

Founding Details

• When was the company founded and by whom: No information is available.

Key People in the Company

• No information is available.

Headquarters

• Where is the company headquartered: 611 S. Cravens Rd, STE 300, Missouri City, TX, 77489

Number of Employees

• No information is available.

Revenue of the Company

• No information is available.

What the Company is Known For

• What is the company known for: NapQueen is known for its high-quality, affordable mattresses that combine various innovative materials for superior comfort and support.

Products

High-Level Product Descriptions

NapQueen offers a variety of mattresses and sleep-related products designed to enhance sleep quality. Their product range includes:

1. Victoria Cooling Gel and Pocket Coil Hybrid Mattress

• Description: Combines cooling gel memory foam with pocket coil springs.

• Key Features: Provides enhanced support and cooling properties.

2. Alaska Ultra Cool Fabric + Cooling Gel Memory Foam Mattress

• Description: Uses ultra-cool fabric combined with cooling gel memory foam.

• Key Features: Designed for maximum cooling and comfort.

3. Elizabeth Cooling Gel Memory Foam Mattress

• Description: Made entirely of cooling gel memory foam.

• Key Features: Offers excellent pressure relief and cooling effects.

4. Bamboo Charcoal Infused Memory Foam Mattress

• Description: Infused with bamboo charcoal for additional benefits.

• Key Features: Natural odor-eliminating properties and enhanced breathability.

5. Anula Green Tea Infused Memory Foam Mattress

• Description: Infused with green tea extract.

• Key Features: Natural antibacterial and antioxidant properties.

6. NapQueen Elite Series Machka Hybrid Mattress

• Description: Hybrid mattress designed with top-tier materials.

• Key Features: Comprehensive support and luxury comfort, made in USA.

7. Isabella 14-Inch Hybrid Pillow Top Mattress

• Description: Features a thick pillow-top layer combined with hybrid construction.

• Key Features: Enhanced plush comfort with supportive innerspring system.

Key Features of Each Product

• Cooling Gel Memory Foam:

• Improved support and comfort with cooling properties.

• Green Tea Memory Foam:

• Antioxidant properties and natural odor-neutralizing.

• Charcoal Memory Foam:

• Effective impurity absorption and enhanced freshness.

• High-Density Foam:

• Durable support from closely packed foam cells.

• Bonnell Coil Springs:

• Provides stable support and air circulation.

• Pocket Coil:

• Individual movement for minimal motion transfer.

Recent Developments

Recalls and Safety Measures

• Victoria Hybrid Mattress Recall:

• Reason: Fails to meet the mandatory federal flammability standard.

• Effective: Applicable to mattresses purchased between February 2020 and October 2023 priced between $160 and $375.

• Remedy: Free fireproof fitted cover available to bring the mattress into compliance with Federal Standard. Customers can contact recall@napqueens.com or call +1 866-387-6239.

• Maxima 12" Hybrid Mattress Recall:

• Reason: Fails to meet the mandatory federal flammability standard, posing a fire hazard.

• Effective: Involves all sizes of the NapQueen 12-inch Maxima Hybrid of Cooling Gel Memory Foam and Bonnell Spring Mattress.

• Remedy: Consumers should contact support@napqueens.com or call +1 866-387-6239 to receive a free fitted cover.

New Products and Features

• No specific new products or features launched have been mentioned recently.

Partnerships

• No new partnerships have been mentioned.

Contact Information and Customer Support:

• Customer Support Email: support@napqueens.com

• Customer Support Phone: +1 (713) 574-5494

• Recall-specific Email: recall@napqueens.com

• Recall-specific Phone: +1 866-387-6239

Warranty and Return Policy:

• 10-Year Limited Warranty for all NapQueen mattresses.

• 100-Night Sleep Trial for select mattresses.

• Return Policy: Full refund for products in pristine condition if returned within the trial period.

Summary

NapQueen positions itself as a customer-focused company offering a variety of high-quality, affordable mattresses. Their products emphasize comfort, innovative materials, and environmental consciousness. Recent recalls indicate a proactive approach to safety and compliance, with clear remedies provided to affected customers.