National Church Residences: Comprehensive Company Profile

Background

Overview

National Church Residences (NCR) is a faith-based, not-for-profit organization dedicated to providing quality housing and supportive services for seniors, families, and vulnerable populations. Established in 1961 by Reverend John R. Glenn and four Ohio Presbyterian churches, NCR has grown to become the nation's largest non-profit provider of affordable senior housing and services. With over 360 senior housing communities across 25 states, NCR serves more than 70,000 individuals annually.

Mission and Vision

Rooted in Christian service, NCR's mission is to provide high-quality care, services, and communities for seniors. Their vision is to advance better living for 100,000 seniors by 2030, wherever they call home.

Core Values

• Purposeful Service: Driven by a deep sense that their work should honor God, inspiring them to serve seniors so they can thrive in safe and loving homes.

• Compassion: Striving to foster a caring community of dignity and belonging.

• Inclusion: Pursuing fairness, diversity, and inclusion to respect, value, and protect employees, residents, and all whom they serve.

• Excellence: Committing to the highest standards of integrity, quality, stewardship, and safety, while continuously innovating and improving.

• Servant Leadership: Placing the needs of others first, willing to learn from and elevate each other, and celebrating successes.

Key Strategic Focus

Core Objectives

NCR aims to provide affordable housing and comprehensive services to seniors, enabling them to live independently and with dignity. Their strategic focus includes expanding housing options, enhancing healthcare services, and fostering community engagement.

Areas of Specialization

• Affordable Senior Housing: Developing and managing affordable housing communities for low- to moderate-income seniors.

• Senior Living Communities: Offering independent living, assisted living, memory care, and skilled nursing care.

• Healthcare Services: Providing home health care, hospice services, and service coordination to support seniors' health and well-being.

Key Technologies Utilized

NCR employs various technologies to enhance service delivery, including:

• Property Management Systems: For efficient management of housing communities.

• Healthcare Management Software: To coordinate and deliver healthcare services effectively.

• Data Analytics Tools: For assessing community needs and improving service offerings.

Primary Markets Targeted

NCR primarily serves seniors across the United States, focusing on:

• Low- to Moderate-Income Seniors: Providing affordable housing and services.

• Seniors Requiring Supportive Services: Offering healthcare and service coordination.

• Vulnerable Populations: Including the formerly homeless and disabled.

Financials and Funding

Funding History

As a not-for-profit organization, NCR's funding primarily comes from:

• Government Grants and Subsidies: Federal, state, and local funding for affordable housing and healthcare services.

• Donations and Philanthropy: Contributions from individuals, foundations, and corporate partners.

• Low-Income Housing Tax Credits (LIHTC): Utilized for financing affordable housing projects.

Recent Funding Rounds

Specific details on recent funding rounds are not publicly disclosed. However, NCR has secured funding for various projects, including:

• Sister’s Court Apartments: An affordable housing community in Savannah, Georgia, funded with $8.1 million in LIHTC equity and $1.0 million in Federal Historic Tax Credit equity.

• Texas Expansion: Acquired eight affordable senior housing communities in Texas, adding 685 apartment units to their portfolio.

Notable Investors

NCR collaborates with various financial institutions, government agencies, and philanthropic organizations to fund its projects. Specific investor names are not publicly disclosed.

Utilization of Capital

Capital is utilized for:

• Developing New Communities: Building affordable housing units.

• Renovating Existing Properties: Upgrading facilities to meet current standards.

• Expanding Healthcare Services: Enhancing in-home care and community-based services.

• Operational Costs: Supporting daily operations and staff.

Pipeline Development

Key Pipeline Candidates

NCR is involved in several development projects, including:

• Sister’s Court Apartments: A 77-unit affordable housing community in Savannah, Georgia.

• Texas Expansion: Acquisition of eight affordable senior housing communities in Texas, adding 685 apartment units.

• Ohio Acquisitions: Four affordable senior housing communities in central and western Ohio, adding 206 apartments.

Stages of Development

These projects are in various stages, from acquisition and renovation to new construction. Specific timelines for completion are not publicly disclosed.

Target Conditions

The developments aim to provide affordable housing for seniors, including those with limited incomes and special needs.

Anticipated Milestones

Completion dates for these projects are not specified in the available information.

Technological Platform and Innovation

Proprietary Technologies

NCR utilizes proprietary systems for:

• Service Coordination: Connecting residents with community resources.

• Healthcare Management: Coordinating in-home care and community-based services.

Significant Scientific Methods

NCR employs data analytics to assess community needs and improve service offerings.

AI-Driven Capabilities

While specific AI-driven technologies are not detailed, NCR's use of data analytics suggests potential integration of AI in service optimization.

Leadership Team

Key Executives

• Mark R. Ricketts: President

• Susan DiMickele: Chief Executive Officer

Professional Backgrounds

• Mark R. Ricketts: Serves as President of NCR.

• Susan DiMickele: CEO of NCR.

Key Contributions

Both leaders have been instrumental in expanding NCR's reach and enhancing its services to seniors.

Competitor Profile

Market Insights and Dynamics

The senior housing market is experiencing growth due to an aging population. Affordable housing remains a critical need, with non-profit providers like NCR playing a significant role.

Competitor Analysis

• Retirement Housing Foundation: Based in California, it is a major provider of affordable housing.

• Volunteers of America: Offers affordable housing and services across the U.S.

• Mercy Housing: Provides affordable housing solutions nationwide.

Strategic Collaborations and Partnerships

NCR collaborates with various financial institutions, government agencies, and philanthropic organizations to fund and develop housing communities.

Operational Insights

NCR's focus on affordable housing and comprehensive services differentiates it from competitors, emphasizing holistic care for seniors.

Strategic Opportunities and Future Directions

Strategic Roadmap

NCR plans to:

• Expand Housing Options: Develop and acquire more affordable housing communities.

• Enhance Healthcare Services: Improve in-home care and community-based services.

• Foster Community Engagement: Strengthen partnerships with local organizations.

Future Business Directions

NCR aims to serve 100,000 seniors by 2030, wherever they call home.

Opportunities for Expansion

Potential areas for growth include underserved regions and expanding service offerings to meet diverse senior needs.

Current Strengths

NCR's extensive experience, faith-based mission, and comprehensive service model position it strongly in the affordable senior housing market.