National Council on Compensation Insurance (NCCI) Company Profile

Background

Founded in 1923, the National Council on Compensation Insurance (NCCI) is a not-for-profit organization headquartered in Boca Raton, Florida. NCCI serves as the nation's most comprehensive source for workers' compensation data, insights, and solutions. Its mission is to foster a healthy workers' compensation system by collecting and analyzing industry data, providing objective insurance rate and loss cost recommendations, and evaluating legislative proposals. Over the past century, NCCI has played a pivotal role in shaping the workers' compensation landscape in the United States.

Key Strategic Focus

NCCI's strategic focus encompasses several core objectives:

Data Collection and Analysis: Managing the nation's largest database of workers' compensation insurance information to identify industry trends and inform stakeholders.

Rate and Loss Cost Recommendations: Providing objective recommendations to ensure rate adequacy and financial stability within the workers' compensation system.

Legislative Analysis: Evaluating the potential impact of proposed and enacted legislation on the workers' compensation system.

Educational Initiatives: Offering resources such as the NCCI Academy to educate industry professionals on classification, experience rating, and ratemaking.

NCCI primarily serves insurance carriers, state governments, and other stakeholders involved in the workers' compensation industry across nearly 40 states.

Financials and Funding

As of June 2025, NCCI reported annual revenues of approximately $750 million. Operating as a not-for-profit entity, NCCI reinvests its revenues into enhancing its data collection capabilities, research initiatives, and the development of tools and services that support the workers' compensation system.

Technological Platform and Innovation

NCCI leverages a robust technological infrastructure to support its data collection and analysis efforts. The organization's tech stack includes:

Data Analytics Tools: Utilizing platforms like Power BI for data visualization and analysis.

Development Frameworks: Employing AngularJS for dynamic web applications.

Database Management: Implementing NoSQL databases to handle large volumes of unstructured data.

These technologies enable NCCI to process vast amounts of data efficiently, providing stakeholders with timely and accurate insights into the workers' compensation industry.

Leadership Team

NCCI's leadership team comprises experienced professionals dedicated to advancing the organization's mission:

Tracy Ryan: Appointed as President and CEO in 2025, Tracy Ryan brings over 30 years of experience in the insurance industry, including leadership roles at Allianz Commercial and Liberty Mutual Insurance.

Donna Glenn: Serving as Chief Actuary, Donna Glenn leads the Actuarial & Economic Services Division, overseeing rate filings, legislative analyses, and industry research.

Mark Mileusnic: As Chief Customer Operations Officer, Mark Mileusnic manages customer relationships and oversees services such as experience rating production and assigned risk management.

Leadership Changes

In 2025, Tracy Ryan succeeded Bill Donnell as President and CEO of NCCI. Ryan's extensive background in the insurance sector positions her to lead NCCI into its next century of service.

Competitor Profile

Market Insights and Dynamics

The workers' compensation insurance industry is characterized by a focus on data-driven decision-making, regulatory compliance, and the integration of technology to enhance operational efficiency. NCCI's role as a central data repository and advisory organization positions it uniquely within this landscape.

Competitor Analysis

NCCI operates in a specialized niche with limited direct competitors. However, organizations such as the Workers' Compensation Insurance Rating Bureau of California (WCIRB) and the Insurance Services Office (ISO) offer similar services within specific jurisdictions or broader insurance sectors.

WCIRB: Focuses on providing actuarially based research and advisory pure premium rates for California's workers' compensation system.

ISO: Offers data analytics and technology solutions across various insurance lines, including workers' compensation.

While these organizations provide overlapping services, NCCI's extensive national reach and comprehensive data collection distinguish it within the industry.

Strategic Collaborations and Partnerships

NCCI collaborates with state governments, insurance carriers, and industry associations to enhance the workers' compensation system. These partnerships involve data sharing, joint research initiatives, and the development of standardized practices to promote consistency and efficiency across the industry.

Operational Insights

NCCI's strategic considerations include:

Data Quality and Integrity: Ensuring the accuracy and reliability of collected data to maintain stakeholder trust.

Technological Advancement: Investing in modern technologies to improve data processing capabilities and service delivery.

Stakeholder Engagement: Maintaining strong relationships with insurance carriers, regulators, and other stakeholders to address emerging industry challenges collaboratively.

These strategies position NCCI as a leader in the workers' compensation sector, offering unparalleled data insights and advisory services.

Strategic Opportunities and Future Directions

Looking ahead, NCCI aims to:

Expand Data Analytics: Enhance predictive modeling capabilities to provide more nuanced insights into industry trends.

Embrace Emerging Technologies: Explore the integration of artificial intelligence and machine learning to improve data analysis and decision-making processes.

Strengthen Educational Initiatives: Broaden the scope of the NCCI Academy to equip industry professionals with the knowledge needed to navigate an evolving workers' compensation landscape.

By leveraging its existing strengths and embracing innovation, NCCI is well-positioned to continue its leadership role in the workers' compensation industry.