Company Research Report: NCS

Company Overview

Name

NCS

Mission of the Company

Advancing communities by partnering with governments and enterprises to harness technology.

Founding Information

Founded in 1981 with humble roots as the IT arm of the National Computer Board (NCB), later corporatised as NCS.

Key People in the Company

• Ng Kuo Pin: CEO

• Howie Lau: Managing Partner, Corporate Development and Partnerships

• Sam Liew Lien Ban: Chief Executive, Gov+

• Sami Luukkonen: Managing Partner, Telco+

• Alfred Goh: Managing Partner, Enterprise Strategic Business Group

• Additional leadership includes: Claudia Tan, Howie Sim, Chang Chew Lik, Chew Sing Bin, Albert Chan, Li Shan, Dorothy Oskar, Lim Chih Shoong, Lim Lan Geok, Albert Koh, Foo Siang-tse, Christopher Lim, Wynthia Goh, Damien Kopp, Andre Conti, Jocelyn Teo, Lim Keong, Neo Chia Yann, Marcus Salouk, Jimmy Ong, Ying Shaowei, Tristan Sternson, Kwang-Wi Koh, Zee Yoong Kang, Charlotte Chiew, Michael Tan, Pankaj Chopra, and Lee Kiat Seng.

Headquarters

Singapore

Number of Employees

>13,000 talents across Singapore, Australia, Hong Kong, China, and India

Revenue

NCS ranks No. 1 in market share based on vendor revenue in the IT services market in Singapore and Southeast Asia.

Known For

NCS is known for its differentiation in government projects within Singapore and its unique strengths leveraged for commercial enterprises across the Asia Pacific.

Products

Product Areas

1. Applications
2. Cloud
3. Cybersecurity
4. Data
5. Digital
6. Engineering
7. Infrastructure
8. Platforms

High-Level Description of Key Products

• Applications:

• Application development & management: Enterprise-grade applications with AI and machine learning.

• SAP & Microsoft solutions: Strategic management of business resources and operational excellence.

• Cloud:

• Services range from cloud strategy and migration to optimisation through Cloud FinOps.

• Cybersecurity:

• A wide spectrum of services including Cyber Technology Solutions (CTS) and Managed Security Services (CMSS).

• Data:

• Data platforms handling large volumes, diversity in data, and high-speed data processing to enable AI applications.

• Digital:

• Customer Experience (CX) transformation including digital strategies and mobile-centric experiences.

• Engineering:

• Intelligent operations across sectors like transport and telecommunications, with focus on IoT and advanced communications.

• Infrastructure:

• Modern IT infrastructure solutions such as hybrid cloud acceleration and intelligent insights using AI.

• Platforms:

• Innovative technologies supporting video analytics, robotics automation, and generative AI applications.

Key Features of Each Product Line

• Applications: Customer-centric design, broad operational excellence (ServiceOps.AI), automated testing services.

• Cloud: Cloud advisory, migration strategy, cloud cost management, secure application onboarding.

• Cybersecurity: Security validation, threat intelligence, cyber risk management, next-gen cyber technology.

• Data: Advanced analytics, data fabric, AI-managed services.

• Digital: Seamless user experiences, augmented reality, digital change management.

• Engineering: Smart IoT devices, edge computing, AI analytics, intelligent transport, 5G solutions.

• Infrastructure: Resilient and secure IT environments, hybrid cloud, automated service management.

• Platforms: Video intelligence, robotics automation, cutting-edge AI/ML solutions.

Recent Developments

General Updates

• Strategic Business Group (Enterprise): New leadership under Alfred Goh.

• AI and Digital Resilience: Launch of innovative AI and digital resilience solutions.

• Talent Development: Fusion and Nucleus programs to grow local tech talents.

Key Partnerships

• Amazon Web Services (AWS): Generative AI Centre of Excellence (CoE) for Public Good.

• Google Cloud: AI and cloud transformation across APAC.

• Dell Technologies: Dell AI Factory with NVIDIA, supporting enterprise Generative AI.

• Schneider Electric: Sustainability Partner for data center efficiency.

• Income Insurance: Data analytics to extend real-time insurance offers.

Product and Service Launches

• Breeze App: AI-enhanced app for improved driver experiences in Tiong Bahru.

• Industry Business Solutions (IBS): Customizable AI accelerators for diverse applications including customer experience and software engineering.

• NCS NEXT: Significant expansion to cater to growing demand for digital services.

Projects and Initiatives

• NCS Impact Forum: A platform to foster collaboration amidst complexities in the APAC region.

• Collaborations with Mandiant: Enhanced cybersecurity through joint offerings with Google Cloud’s cybersecurity solutions.

New Features & Enhancements

• Polaris DR: Framework for digital resilience across cybersecurity, governance, and infrastructure.

• Digital Services Expansion: Enhanced focus on digital transformation, with over 2,000 digital specialists.

Training and Talent Initiatives

• Partnership with ITE: Programs and internships aimed at developing tech careers.

• AI Talent Development: Certification and training programs to create a base of AI practitioners.

This comprehensive report captures the vital details and strategic movements by NCS, aligning with available data.