NEC Software Solutions UK Market Research Report

Company Overview

Name, Mission of the Company

NEC Software Solutions UK Limited
Mission: "We bring a human touch to public service technology, supporting hundreds of organizations in the UK and worldwide. Our software and digital services stay finely tuned to users’ needs, helping our customers get the best from a changing world."

Founding Details

No information is available.

Key People in the Company

• Tina Whitley - Chief Executive Officer

• Stefan Maynard - Chief Financial Officer

• Tomoki Kubo - Chairperson

• Daichi Iwata - Director

• Erika Kidokoro - Director

• Mitsuyo Nishioka - Director

• Julie Booth - Chief Operating Officer

• Roger Birkinshaw - Executive Director

• Lydia Saunders - Executive Director

• Steve Ainsworth - Executive Director

• Kedar Barve - Executive Director

• Marco Fiorentino - Executive Director

• Peter Tucker - Chief Commercial Officer

• Zoe Fahy - Chief Legal Officer

• Patrick Smith - HR Director

Headquarters

Address: BizSpace, 1st Floor, iMex Centre, 575-599 Maxted Road, Hemel Hempstead, HP2 7DX, UK.

Number of Employees

4,000+ employees

Revenue

No information is available.

What the Company is Known For

• Known for developing innovative software for the public sector.

• Serves more than 50% of local authorities in the UK for collecting revenues and administering benefits.

• 100% of UK Police Forces use their solutions.

• Over 50% of UK Fire Services and other Public Safety agencies globally use their software.

• Manages two million homes through its systems for housing providers.

• The NHS uses their technology to help screen ten million babies for hearing loss annually.

Products

Product Offerings and Descriptions

1. Digital Mailroom

• Description: Efficient handling and processing of mail, allowing teams to focus on delivery while reducing costs.

• Key Features:

• Opens, scans, and uploads incoming post into the Electronic Document Management (EDM) system.

• Offers a post room service managing printing, postage, and EDM updates.

• No upfront fees; operates on a pay-as-you-go model.

2. Document Scanning

• Description: Converts paper archives and live files into digital formats.

• Key Features:

• High-capacity scanning with the latest data-capture technology.

• Secure operations certified with ISO 27001.

• Flexible support for one-off or continuous digital mailroom services.

3. Electronic Document Management System (EDMS)

• Description: Automates the lifecycle of information from capture to disposal.

• Key Features:

• Quick Return on Investment through deep integration and efficient design.

• Ensures compliance with GDPR and Freedom of Information requirements.

• Flexible for future scalability.

4. Health Screening Software

• Description: Software solutions to improve the user experience for various health screenings.

• Key Features:

• Supports diabetic eye screening and newborn hearing screening.

• Provides managed services in Ireland and parts of England for newborn hearing and diabetic eye screening programs.

5. Housing Management Solution

• Description: Comprehensive solution for housing management, including rents, repairs, assets, and customer services.

• Key Features:

• Digital by design with machine learning and predictive analytics.

• Offers modules for asset management, risk management, and mobile solutions.

• Cloud-ready and accessible on any device.

Recent Developments

New Contracts and Partnerships

1. Network Fire Service Partnership (NFSP)

• NEC Software Solutions UK secured a 6-year contract, extendable up to 10 years, to deliver a new hosted Command, Control, and Integrated Communication System.

2. Humberside Fire and Rescue Service (HFRS)

• Won a 7-year contract to implement a new hosted Command, Control, and Integrated Communication System for HFRS.

3. Lincolnshire Fire and Rescue’s (LFR)

• Secured a 7-year contract to fully manage LFR's Command, Control, and Integrated Communication System.

New Partnerships

• Mitel Partnership

• Partnered with Mitel to enhance emergency and non-emergency contact handling for voice and digital channels.

New Product and Features

• NEC Digital Studio

• Launched a new division combining the expertise of Snook and NEC Software Solutions to offer life cycle digital services aimed at public sector digital transformation.

Other Notable Developments

• Irish Fire Service Contract

• Won an initial 5-year contract to provide the Irish Fire Service with the latest Vision 5 Command and Control and DS3000 Integrated Communication solutions.

• Acquisition of Vantage Health

• Acquisition aimed at improving patient experience and outcomes by managing surging demand in health services.

Conclusion

NEC Software Solutions UK continues to demonstrate its leadership in public service technology, with a robust portfolio of innovative software solutions designed to improve efficiency and user experience across various sectors, including public safety, healthcare, housing, and government services.