Company Market Research Report: Netcare Access

Company Overview

• Name: Netcare Access

• Mission: To provide compassionate care and crisis intervention services to those experiencing mental health and substance use crises in Franklin County and beyond, delivering support without stigma.

• Founded By: No information is available

• Key People: Christina Reed (988 Chat Clinician), Caleb Yoho (Manager of Crisis Hotlines)

• Headquarters: 199 South Central Avenue, Columbus, Ohio 43223

• Number of Employees: No information is available

• Revenue: No information is available

• Known For: Netcare Access is renowned for their urgent and compassionate response towards mental health crises, providing services such as a 24/7 Crisis Phone Line.

Products and Services

Products Offered

1. Crisis Services: Urgent mental health and substance use intervention services offering 24/7 support.

2. Community-Based Services: Ensuring the safety of adults throughout Franklin County with a focus on behavioral health.

3. Forensic Services: Partnering with local courts to provide expert forensic evaluations regarding mental illness matters.

4. Outpatient Services: Delivered per SAMHSA criteria, these services help individuals maintain their health outside a residential facility.

Key Features

• Crisis Services: Provides immediate assistance and hotline support for those in crisis, including a 24/7 Crisis Phone Line (614-276-CARE).

• Community-Based Services: Tailored to minimize institutionalization and encourage community involvement for mental health treatment.

• Forensic Services: Works alongside judicial systems to deliver assessments that guide mental health legal proceedings.

• Outpatient Services: Offers a structured pathway for individuals in recovery to receive continuous support.

Recent Developments

New Developments and Initiatives

• 988 Suicide & Crisis Lifeline: Celebrated the two-year anniversary of this critical service in July 2024. Netcare Access acts as the primary center for six counties and serves as a backup across the state.

• Media Engagement: Featured in several media outlets to raise awareness of the 988 Lifeline services, underscoring its effectiveness in mental health crisis management.

Events and Fundraising

• Spring Swing Against Stigma: A fundraising event held at Topgolf Columbus to support Netcare Access' programs and services.

• Annual Community Awards & Recognition Dinner: In October 2024, raised $52,700 to fund community mental health services, acknowledging key sponsors and advocates within the community.

Partnerships

• Fundraising and supportive partnerships with eminent organizations and individuals, including:

• Drs. Kitty and James Soldano

• Ohio State University Wexner Medical Center – Harding Hospital

• Kegler Brown Hill + Ritter

• Milestone Benefits Agency

• Maryhaven

• Huntington

Conclusion

Netcare Access stands as a vital organization in Central Ohio, aiding individuals in crisis through comprehensive mental health services. Their continuous efforts include impactful events and the operation of pivotal services like the 988 Suicide & Crisis Lifeline, symbolizing their dedication to accessible and empathetic mental healthcare.