Netrio Company Profile

Background

Netrio is a full-service IT managed service provider (MSP) dedicated to transforming how small to mid-market enterprises leverage technology to drive innovation, efficiency, and growth. Established through the consolidation of Netrio, SUCCESS Computer Consulting, and PCA Technology Group in 2024, the company offers a comprehensive suite of services, including managed IT infrastructure, cybersecurity, cloud solutions, connectivity and voice, and custom application development. With offices in Minnesota, New York, Texas, and Belfast, Northern Ireland, Netrio supports over 1,000 customers and employs approximately 450 professionals globally.

Key Strategic Focus

Netrio's strategic focus centers on:

Core Objectives: Delivering tailored IT solutions that enable clients to modernize operations, capitalize on opportunities, and thrive in the digital marketplace.

Areas of Specialization: Managed IT services, cybersecurity, cloud services, connectivity and voice solutions, and custom application development.

Key Technologies Utilized: Proprietary platforms like NetrioNow, an AI-powered service delivery platform, and AgioNow, a Gen AI-powered IT delivery platform.

Primary Markets Targeted: Small to mid-market enterprises across various industries, including financial services, healthcare, and retail.

Financials and Funding

Netrio is privately held and has demonstrated strong financial performance, with a five-year compound annual growth rate (CAGR) of 40%. In January 2024, L Squared Capital Partners invested in Netrio, facilitating the acquisition of SUCCESS Computer Consulting. Subsequently, Netrio expanded its capabilities by acquiring PCA Technology Group in November 2024 and Agio in May 2025, enhancing its service offerings and market presence.

Pipeline Development

Netrio's strategic acquisitions have bolstered its service portfolio:

SUCCESS Computer Consulting: Acquired in January 2024, enhancing managed IT and security services.

PCA Technology Group: Acquired in November 2024, adding custom application development and integration capabilities.

Agio: Acquired in May 2025, bringing expertise in financial services and advanced cybersecurity, along with the AgioNow platform.

Technological Platform and Innovation

Netrio distinguishes itself through:

Proprietary Technologies: NetrioNow and AgioNow platforms, integrating AI and automation to enhance service delivery.

Significant Scientific Methods: Utilization of AI-driven tools for proactive cybersecurity, predictive analytics, and data-driven insights.

Leadership Team

Netrio's leadership includes:

Mark Clayman: Chief Executive Officer (CEO), leading the company's strategic direction and growth initiatives.

Gina Murphy: President and Chief Transformation Officer, overseeing organizational transformation and integration efforts.

Dave Costa: Chief Customer Officer, responsible for enhancing customer experience and success strategies. Dave Costa was appointed to the leadership team in July 2025 to focus on delivering a world-class customer experience.

Competitor Profile

Market Insights and Dynamics

The managed services market is experiencing significant growth, driven by increasing demand for IT outsourcing, cybersecurity solutions, and digital transformation services among small to mid-market enterprises. Netrio's strategic acquisitions position it to capitalize on these trends.

Competitor Analysis

Key competitors include:

NTT Data: Offers comprehensive IT services with a global presence.

AT&T: Provides managed services alongside telecommunications solutions.

GDT: Specializes in IT solutions for various industries.

Netrio differentiates itself through its AI-powered platforms and tailored services for small to mid-market enterprises.

Strategic Collaborations and Partnerships

Netrio's strategic collaborations include:

L Squared Capital Partners: Provided investment facilitating acquisitions and growth.

Agio: Acquisition in May 2025 expanded Netrio's capabilities in financial services and cybersecurity.

Operational Insights

Netrio's operational strategy focuses on integrating acquired entities to offer a unified service portfolio, enhancing customer experience, and leveraging AI-driven platforms to improve service delivery and operational efficiency.