New York eHealth Collaborative (NYeC) Company Profile

Background

The New York eHealth Collaborative (NYeC) is a non-profit organization dedicated to enhancing healthcare quality and patient outcomes through the advancement of health information technology (HIT) and health information exchange (HIE) across New York State. Established in 2006, NYeC collaborates with a diverse array of stakeholders—including healthcare providers, public health departments, health plans, and community-based organizations—to develop policies, operate statewide technology, promote standards and workflows, foster innovation, and conduct research that underscores the value of technology and information exchange in improving the health of New Yorkers.

Key Strategic Focus

NYeC's strategic focus centers on leading, connecting, and integrating health information exchange statewide. As the State Designated Entity (SDE) appointed by the New York State Department of Health (DOH), NYeC oversees the Statewide Health Information Network for New York (SHIN-NY). This network facilitates the secure and efficient exchange of health information among healthcare professionals and regional HIEs, aiming to improve patient care coordination, reduce unnecessary tests and procedures, and lower healthcare costs.

Financials and Funding

As a non-profit entity, NYeC's financial health is robust. In the fiscal year ending March 2024, the organization reported:

Revenue: $90.3 million

Expenses: $81.8 million

Net Assets: $69.7 million

The majority of NYeC's revenue is derived from contributions, accounting for approximately 97% of total revenue.

Technological Platform and Innovation

NYeC has implemented several key technological initiatives to enhance health information exchange and patient care:

SHIN-NY Implementation: NYeC leads the development and implementation of the SHIN-NY, a statewide network that connects healthcare providers and regional HIEs, facilitating the secure exchange of health information.

InterSystems HealthShare Integration: To support the SHIN-NY, NYeC selected InterSystems HealthShare as the technology foundation for health information exchange. HealthShare provides comprehensive features essential for interoperability, including data aggregation, workflow management, and real-time analytics.

Direct Solution Provider Selection: NYeC chose MedAllies to operate the "Direct Solution" on the SHIN-NY, enabling secure, direct communication between healthcare providers in accordance with ONC Direct Project guidelines.

Patient Portal Development: In partnership with Health 2.0, NYeC launched a design challenge to create a statewide patient portal, allowing New Yorkers to access their medical records online securely.

Leadership Team

NYeC's leadership comprises experienced professionals dedicated to advancing health information technology:

David Horrocks: Chief Executive Officer

Alison Bianchi: Chief Operating Officer

Michael J. Berger: Chief Information Officer

Bruno Pettoni: Chief Financial Officer

Leadership Changes

In December 2021, David Horrocks succeeded Valerie Grey as CEO of NYeC. Prior to joining NYeC, Horrocks served as the President and CEO of the Chesapeake Regional Information System for our Patients (CRISP), Maryland's state-designated health information exchange.

Competitor Profile

Market Insights and Dynamics

The health information exchange (HIE) market is characterized by rapid technological advancements and increasing demand for interoperable healthcare solutions. Key trends include the adoption of electronic health records (EHRs), emphasis on patient-centered care, and regulatory initiatives promoting data sharing.

Competitor Analysis

Epic Systems Corporation: A leading provider of EHR software, Epic's systems are widely used across the United States, holding medical records for a significant portion of the population.

InterSystems Corporation: Developer of HealthShare, a strategic healthcare informatics platform utilized by NYeC for the SHIN-NY. HealthShare offers comprehensive features for data aggregation, workflow management, and real-time analytics.

Strategic Collaborations and Partnerships

NYeC has established significant partnerships to enhance its capabilities:

InterSystems Corporation: Selected as the technology foundation for the SHIN-NY, providing the HealthShare platform to support statewide health information exchange.

MedAllies: Chosen to operate the "Direct Solution" on the SHIN-NY, facilitating secure, direct communication between healthcare providers.

Health 2.0: Partnered with NYeC to launch a design challenge for developing a statewide patient portal, enabling New Yorkers to access their medical records online securely.

Operational Insights

NYeC's strategic initiatives, such as the implementation of the SHIN-NY and partnerships with technology providers like InterSystems and MedAllies, position the organization as a leader in health information exchange. These efforts contribute to improved patient care coordination, reduced healthcare costs, and enhanced patient outcomes across New York State.

Strategic Opportunities and Future Directions

Looking ahead, NYeC aims to:

Expand SHIN-NY Capabilities: Enhance the functionality and reach of the SHIN-NY to support a broader range of healthcare providers and services.

Promote Patient Engagement: Develop and implement tools like the statewide patient portal to empower patients with access to their health information.

Foster Innovation: Continue collaborating with technology partners and stakeholders to drive innovation in health information technology and exchange.