Newgen Software Technologies Limited: Company Research Report

Company Overview

General Information

Name: Newgen Software Technologies Limited

Mission: To transform business by innovatively connecting systems, processes, people, and things.

Founded: 1992

Founders: Diwakar Nigam

Leadership

Chairman & Managing Director: Diwakar Nigam

CEO: Virender Jeet

COO: Tarun Nandwani

Key Executives:

T.S. Varadarajan - Whole-time Director

Priyadarshini Nigam - Whole-time Director

Saurabh Srivastava - Independent Director

Subramaniam Ramnath Iyer - Independent Director

Padmaja Krishnan - Independent Director

Sudhir Sethi - Independent Director

Headquarters

Location: A-6, Satsang Vihar Marg, Qutab Institutional Area, New Delhi 110067, India

Company Size

Number of Employees: 4,400+

Financials

Revenue: No information is available

Reputation and Recognitions

Known For: Newgen is recognized for providing a comprehensive digital transformation platform with capabilities in low-code application development, process automation, content services, and customer engagement.

Patents: 25 patents

Products

Overview

Newgen offers a suite of products under the NewgenONE platform, encompassing AI-enabled automation, content services, and communication management capabilities.

High-Level Description

NewgenONE Platform: A low-code platform designed for end-to-end automation and seamless digital transformation, integrating various functional capabilities.

Key Products and Features

1. Intelligent Process Automation:

Features: Business rules management, dynamic case management, process insights, process modeling, process orchestration, reporting and analytics, robotic process automation, user workplace, process gamification.

2. Contextual Content Services:

Features: Content management, content integration, content classification, enterprise search, intelligent extraction, multi-channel capture, records lifecycle management, content workdesk, secure messaging center.

3. Omnichannel Customer Engagement:

Features: Communication designer, communication distribution, communication generation, communication monitoring, communication templates, digital and social sensing.

4. Low-Code Application Development:

Features: Application studio, data model designer, enterprise mobility, low-code DevOps, user interface designer.

5. AI and Data Science:

Features: Automated data science, data fusion hub, data visualization, deployment and monitoring server, model development studio, research and collaboration hub.

6. Generative AI:

Specific Products: Marvin and LumYn

7. Integration Ecosystem:

Partners: SAP, Guidewire, Salesforce, Microsoft 365, Mambu, TCS BaNCS, Temenos, Duck Creek.

8. Security and Governance:

Focus on ensuring operations are compliant and secure.

Recent Developments

New Products and Features

LumYn: Introduced as a GenAI-enabled growth intelligence platform.

Marvin: Enhanced with the latest modalities and AI advancements.

Recognitions:

Recognized as a “Leader” in The Forrester Wave™: Content Platforms, Q1 2023.

Listed as a “Niche Player” in Gartner’s Magic Quadrant for Enterprise Low-Code Application Platforms, 2023.

Leader in Enterprise G2 Grid® for ECM and BPM software.

Partnerships and Transformations

Banking Industry Implementation:

Successful transformation with partners like Bank of the Bahamas and Clarien Bank Bermuda.

Corporate Social Responsibility (CSR) Initiatives:

Ongoing programs such as Newgen Digital Discovery Paathshala helping the holistic development of students.

Emphasis on women's empowerment and skill development.

Customer Testimonials

Positive Feedback:

Customers like Bank Midwest and Wilson Bank & Trust have praised Newgen’s practical integration capabilities and flexible omnichannel platform.

Successful digital transformation journeys highlighted by key customers like Clarien Bank Bermuda.

ROI Achievements

ROI: Newgen has achieved a significant ROI of 370% for its customers by enhancing customer experiences and automating customer journeys.

Conclusion

Newgen Software Technologies Limited continues to lead the market in digital transformation with its robust low-code platform, enabling end-to-end automation and seamless customer engagement. The company’s focus on innovation, strategic partnerships, and continuous improvement ensures that it remains at the forefront of technological advancements in a rapidly evolving digital landscape.